What is Atlassian's premier support — total revenues?

Atlassian (TEAM) reported premier support — total revenues of $4.20M in Q2 2023.

How has Atlassian's premier support — total revenues changed year-over-year?

Atlassian's premier support — total revenues decreased by 6.7% year-over-year, from $4.50M to $4.20M.

What is the long-term trend for Atlassian's premier support — total revenues?

Over 2 years (2021 to 2023), Atlassian's premier support — total revenues has grown at a -5.9% compound annual growth rate (CAGR), from $20.00M to $17.70M.

What does premier support — total revenues mean?

The total revenue earned from selling high-level, priority technical support services to enterprise clients.

Discontinued — last reported Q2 '23

Products & Services · Total revenues

Premier support — Total revenues

Atlassian Premier support — Total revenues remained flat by 0.0% to $4.20M in Q2 2023 compared to the prior quarter. Year-over-year, this metric declined by 6.7%, from $4.50M to $4.20M. Over 2 years (FY 2021 to FY 2023), Premier support — Total revenues shows a downward trend with a -5.9% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.

Analysis

StatementSegment

CategoryProfitability

SignalHigher is better

VolatilityStable

First reportedQ3 2020

Last reportedQ2 2023

Rolls up toTotal Revenue

How to read this metric

An increase suggests successful upselling of premium support packages to enterprise customers, while a decrease may indicate a shift in customer service preferences or a decline in the enterprise-tier user base.

Detailed definition

This metric represents the total revenue generated from premium-tier technical support and maintenance services provided...

Peer comparison

Comparable to 'Professional Services' or 'Premium Support' revenue lines in other SaaS companies, where high-touch support is offered as a value-added service above standard subscription tiers.

Metric ID: team_segment_premier_support_total_revenues

Historical Data

9 periods

	Q2 '21	Q3 '21	Q4 '21	Q1 '22	Q2 '22	Q3 '22	Q4 '22	Q1 '23	Q2 '23
Value	$5.00M	$6.20M	$5.80M	$4.60M	$4.50M	$4.70M	$4.60M	$4.20M	$4.20M
QoQ Change	—	+24.0%	-6.5%	-20.7%	-2.2%	+4.4%	-2.1%	-8.7%	+0.0%
YoY Change	—	—	—	—	-10.0%	-24.2%	-20.7%	-8.7%	-6.7%

Range$4.20M – $6.20M

CAGR-8.3%

Avg YoY Growth-14.0%

Median YoY Growth-10.0%

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Frequently Asked Questions

What is Atlassian's premier support — total revenues?: Atlassian (TEAM) reported premier support — total revenues of $4.20M in Q2 2023.
How has Atlassian's premier support — total revenues changed year-over-year?: Atlassian's premier support — total revenues decreased by 6.7% year-over-year, from $4.50M to $4.20M.
What is the long-term trend for Atlassian's premier support — total revenues?: Over 2 years (2021 to 2023), Atlassian's premier support — total revenues has grown at a -5.9% compound annual growth rate (CAGR), from $20.00M to $17.70M.
What does premier support — total revenues mean?: The total revenue earned from selling high-level, priority technical support services to enterprise clients.