Discontinued — last reported Q1 '23

Current Assets

Allowance for Doubtful Accounts

Zoom Video Communications, Inc. Allowance for Doubtful Accounts decreased by 20.8% to $18.13M in Q3 2025 compared to the prior quarter. Year-over-year, this metric declined by 23.6%, from $23.72M to $18.13M. Over 4 years (FY 2021 to FY 2025), Allowance for Doubtful Accounts shows a downward trend with a -12.0% CAGR. This is a positive signal — lower values indicate better performance for this metric.

Analysis

StatementBalance Sheet Statement
SectionCurrent Assets
CategoryRisk
SignalLower is better
VolatilityStable
First reportedQ4 2019
Last reportedQ1 2023

How to read this metric

An increase suggests rising credit risk or economic stress among the customer base.

Detailed definition

A contra-asset account that represents the estimated portion of accounts receivable that the company does not expect to...

Peer comparison

Standard across all utilities; levels are often influenced by regulatory mandates regarding service disconnection policies.

Metric ID: allowance_for_doubtful_accounts

Historical Data

19 periods
 Q1 '21Q2 '21Q3 '21Q4 '21Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25
Value$33.66M$34.63M$34.08M$24.70M$27.53M$32.40M$35.03M$33.21M$47.45M$45.78M$39.65M$32.37M$22.01M$22.80M$23.72M$22.08M$23.41M$22.90M$18.13M
QoQ Change+2.9%-1.6%-27.5%+11.5%+17.7%+8.1%-5.2%+42.9%-3.5%-13.4%-18.4%-32.0%+3.6%+4.1%-6.9%+6.0%-2.2%-20.8%
YoY Change-18.2%-6.4%+2.8%+34.5%+72.4%+41.3%+13.2%-2.5%-53.6%-50.2%-40.2%-31.8%+6.4%+0.4%-23.6%
Range$18.13M$47.45M
CAGR-12.9%
Avg YoY Growth-3.7%
Median YoY Growth-2.5%
Current Streak2 quarters decline

Frequently Asked Questions

What is Zoom Video Communications, Inc.'s allowance for doubtful accounts?
Zoom Video Communications, Inc. (ZM) reported allowance for doubtful accounts of $18.13M in Q3 2025.
How has Zoom Video Communications, Inc.'s allowance for doubtful accounts changed year-over-year?
Zoom Video Communications, Inc.'s allowance for doubtful accounts decreased by 23.6% year-over-year, from $23.72M to $18.13M.
What is the long-term trend for Zoom Video Communications, Inc.'s allowance for doubtful accounts?
Over 4 years (2021 to 2025), Zoom Video Communications, Inc.'s allowance for doubtful accounts has grown at a -12.0% compound annual growth rate (CAGR), from $36.84M to $22.08M.
What does allowance for doubtful accounts mean?
The estimated amount of customer debt that the company expects will not be paid.