Zoom Video Communications, Inc.
Zoom is a leading provider of an AI-first collaboration platform designed to unify communication, productivity, and customer engagement. The company offers a comprehensive suite of tools including video meetings, cloud telephony, team chat, and contact center solutions, all integrated with a federated AI assistant. Its core value proposition centers on ease of use, reliability, and a low total cost of ownership for organizations transitioning to flexible and hybrid work environments.
Financials
Based on Q1 2026 · FQ4 FY2026 filing
Revenue
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Zoom Workplace
primaryA unified communication and productivity platform that integrates core collaboration tools to support internal and external organizational workflows.
Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Docs, Zoom Whiteboard, Zoom Clips, Zoom Rooms, Workspace Reservation
Individual users, Small and medium businesses, Global enterprises, Educational institutions, Government agencies
Zoom Business Services
majorA suite of specialized solutions for sales, marketing, and customer experience teams to drive engagement and revenue throughout the customer lifecycle.
Zoom Contact Center, Zoom Revenue Accelerator, Zoom Events, Zoom Webinars Plus, Zoom Webinars, Zoom Virtual Agent
Customer support organizations, Sales teams, Marketing departments, Event organizers
Employee Experience
moderatePlatforms focused on deepening employee engagement, internal communications, and company culture within a digital workspace.
Workvivo
Human resources departments, Corporate communications teams, Large enterprises
Segment Financials
Reportable Segment — Revenue
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Competitive Position
A market leader in UCaaS and visual collaboration, recognized for its AI-first approach and high user satisfaction scores across enterprise and consumer markets.
Geographies
North America, EMEA, Asia-Pacific
Customer Segments
Enterprise, SMB, Education, Healthcare, Government, Finance
Upstream Dependencies
Public cloud infrastructure providers, Large Language Model (LLM) providers, Hardware and peripheral manufacturers, Telecommunications carriers
Downstream Customers
Direct enterprise customers, Individual prosumers, Resellers, System integrators
Competitors & Partners
Competitors
Cisco Systems, Inc.
CSCO
Competes with Webex
Microsoft
MSFT
Competes with Teams and Microsoft 365 suite
Meta Platforms, Inc.
META
Consumer-facing platforms for SMBs
RingCentral
RNG
Competes in UCaaS and cloud phone markets
Five9
FIVN
Competes in Contact Center as a Service (CCaaS)
8x8, Inc.
EGHT
Competes in UCaaS and cloud communications
Amazon
AMZN
Consumer-facing platforms for SMBs
Apple
AAPL
Consumer-facing communication platforms
Alphabet Inc.
GOOGL
Competes with Meet and Google Workspace
Similar Companies
Partners
OpenAI
AI model provider for federated AI approach
Anthropic
AI model provider for federated AI approach
Nvidia
NVDA
AI model and technology provider
Amazon
AMZN
Key management service provider for encryption
Salesforce
CRM
Integration partner for CRM data
ServiceNow
NOW
Integration partner for workflow automation
Atlassian
TEAM
Integration partner for collaboration tools
Palo Alto Networks, Inc.
PANW
Security and infrastructure partner
Zendesk
Customer service software integration partner
Box
BOX
Content management integration partner
Subsidiaries
Workvivo
Employee experience platform acquired by Zoom
Zoom Video Communications, Inc. FAQ
Common questions about Zoom Video Communications, Inc.
Zoom is a leading provider of an AI-first collaboration platform designed to unify communication, productivity, and customer engagement. The company offers a comprehensive suite of tools including video meetings, cloud telephony, team chat, and contact center solutions, all integrated with a federated AI assistant. Its core value proposition centers on ease of use, reliability, and a low total cost of ownership for organizations transitioning to flexible and hybrid work environments.
Zoom Video Communications, Inc. (ZM) has a market capitalization of $29.1B and trades on NASDAQ.
Zoom Video Communications, Inc. generated $4.9B in trailing twelve-month revenue with net income of $1.9B, representing a net margin of 39.0%. Gross margin stands at 77.0%, with free cash flow of $1.9B. These figures are based on the Q1 2026 filing.
Zoom Video Communications, Inc.'s key competitors include Cisco, Microsoft, Meta, and others. These companies compete in similar markets and product categories.
Zoom Video Communications, Inc. has approximately 7,420 employees.