Business Segments · Adjusted sales and marketing

Business Segments — Adjusted sales and marketing

Zoom Video Communications, Inc. Business Segments — Adjusted sales and marketing increased by 5.0% to $291.91M in Q4 2025 compared to the prior quarter. Year-over-year, this metric grew by 5.5%, from $276.81M to $291.91M. Over 3 years (FY 2023 to FY 2026), Business Segments — Adjusted sales and marketing shows relatively stable performance with a -1.2% CAGR.

Analysis

StatementSegment
CategoryEfficiency
SignalContext dependent
VolatilityModerate
First reportedQ1 2022
Last reportedQ4 2025

How to read this metric

An increase may signal aggressive growth efforts, while a decrease might indicate a shift toward optimizing existing customer profitability.

Detailed definition

This represents the adjusted costs incurred to acquire new customers and retain existing ones, including advertising, sa...

Peer comparison

Commonly compared as a percentage of revenue against other high-growth SaaS companies.

Metric ID: zm_segment_reportable_segment_adjusted_sales_and_marketing

Historical Data

16 periods
 Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25
Value$288.42M$288.42M$288.42M$288.42M$279.09M$279.09M$279.09M$279.09M$264.58M$271.20M$277.71M$276.81M$271.80M$271.65M$278.08M$291.91M
QoQ Change+0.0%+0.0%+0.0%-3.2%+0.0%+0.0%+0.0%-5.2%+2.5%+2.4%-0.3%-1.8%-0.1%+2.4%+5.0%
YoY Change-3.2%-3.2%-3.2%-3.2%-5.2%-2.8%-0.5%-0.8%+2.7%+0.2%+0.1%+5.5%
Range$264.58M$291.91M
CAGR+0.3%
Avg YoY Growth-1.1%
Median YoY Growth-1.8%
Current Streak2 quarters growth

Frequently Asked Questions

What is Zoom Video Communications, Inc.'s business segments — adjusted sales and marketing?
Zoom Video Communications, Inc. (ZM) reported business segments — adjusted sales and marketing of $291.91M in Q4 2025.
How has Zoom Video Communications, Inc.'s business segments — adjusted sales and marketing changed year-over-year?
Zoom Video Communications, Inc.'s business segments — adjusted sales and marketing increased by 5.5% year-over-year, from $276.81M to $291.91M.
What is the long-term trend for Zoom Video Communications, Inc.'s business segments — adjusted sales and marketing?
Over 3 years (2023 to 2026), Zoom Video Communications, Inc.'s business segments — adjusted sales and marketing has grown at a -1.2% compound annual growth rate (CAGR), from $1.15B to $1.11B.
What does business segments — adjusted sales and marketing mean?
Costs related to acquiring and retaining customers, excluding non-cash expenses.