Zoom Video Communications, Inc. Allowance for doubtful accounts decreased by 20.8% to $18.13M in Q3 2025 compared to the prior quarter. Year-over-year, this metric declined by 23.6%, from $23.72M to $18.13M. Over 4 years (FY 2021 to FY 2025), Allowance for doubtful accounts shows a downward trend with a -12.0% CAGR. This is a positive signal — lower values indicate better performance for this metric.
An increasing allowance relative to receivables may signal deteriorating customer credit quality or a weakening economic environment.
This is a contra-asset account that represents the estimated portion of accounts receivable that the company does not ex...
Standard accounting practice; peers in similar industrial sectors typically maintain reserves proportional to their credit risk profile.
other_allowance_for_doubtful_accounts_receivable_current| Q1 '21 | Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $33.66M | $34.63M | $34.08M | $24.70M | $27.53M | $32.40M | $35.03M | $33.21M | $47.45M | $45.78M | $39.65M | $32.37M | $22.01M | $22.80M | $23.72M | $22.08M | $23.41M | $22.90M | $18.13M |
| QoQ Change | — | +2.9% | -1.6% | -27.5% | +11.5% | +17.7% | +8.1% | -5.2% | +42.9% | -3.5% | -13.4% | -18.4% | -32.0% | +3.6% | +4.1% | -6.9% | +6.0% | -2.2% | -20.8% |
| YoY Change | — | — | — | — | -18.2% | -6.4% | +2.8% | +34.5% | +72.4% | +41.3% | +13.2% | -2.5% | -53.6% | -50.2% | -40.2% | -31.8% | +6.4% | +0.4% | -23.6% |