Operating Expenses

Information processing and communications

Citigroup Information processing and communications decreased by 3.9% to $2.34B in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 1.8%, from $2.38B to $2.34B. Over 4 years (FY 2021 to FY 2025), Information processing and communications shows an upward trend with a 4.7% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.

Analysis

StatementIncome Statement
SectionOperating Expenses
CategoryEfficiency
SignalLower is better
VolatilityStable
First reportedQ1 2013
Last reportedQ1 2026May 7, 2026

How to read this metric

An increase may signal heavy investment in digital transformation or rising costs of maintaining legacy systems, while a decrease could indicate improved operational efficiency or reduced IT spending.

Detailed definition

This metric represents the total costs incurred for maintaining and operating the technological infrastructure, includin...

Peer comparison

Comparable to 'Technology and Communications' or 'Data Processing' expenses at other large global banks.

Metric ID: bac_information_processing_and_communications

Historical Data

20 periods
 Q2 '21Q3 '21Q4 '21Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Value$1.90B$2.00B$2.08B$2.02B$2.07B$2.15B$2.36B$2.13B$2.31B$2.26B$2.41B$2.25B$2.24B$2.27B$2.28B$2.38B$2.29B$2.33B$2.43B$2.34B
QoQ Change+5.4%+4.4%-3.3%+2.6%+3.7%+9.9%-9.8%+8.6%-2.3%+7.0%-7.0%-0.4%+1.6%+0.2%+4.4%-3.7%+1.5%+4.5%-3.9%
YoY Change+9.1%+7.4%+13.1%+5.5%+11.7%+5.2%+2.4%+5.6%-3.1%+0.8%-5.6%+5.9%+2.3%+2.3%+6.6%-1.8%
Range$1.90B$2.43B
CAGR+4.5%
Avg YoY Growth+4.2%
Median YoY Growth+5.3%

Frequently Asked Questions

What is Citigroup's information processing and communications?
Citigroup (C) reported information processing and communications of $2.34B in Q1 2026.
How has Citigroup's information processing and communications changed year-over-year?
Citigroup's information processing and communications decreased by 1.8% year-over-year, from $2.38B to $2.34B.
What is the long-term trend for Citigroup's information processing and communications?
Over 4 years (2021 to 2025), Citigroup's information processing and communications has grown at a 4.7% compound annual growth rate (CAGR), from $7.83B to $9.42B.
What does information processing and communications mean?
The total cost of maintaining the company's technology, software, and telecommunications infrastructure.