Service charges and fees — Revenue from contracts with customers
Citizens Financial Group Service charges and fees — Revenue from contracts with customers decreased by 0.9% to $111.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 2.8%, from $108.00M to $111.00M. Over 4 years (FY 2021 to FY 2025), Service charges and fees — Revenue from contracts with customers shows relatively stable performance with a 2.1% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
Analysis
How to read this metric
An increase suggests higher customer engagement with fee-based services or successful pricing strategies, while a decrease may indicate lower transaction volumes or competitive pressure on fee structures.
Detailed definition
This metric represents the revenue generated from specific service-based activities and contractual obligations within t...
Peer comparison
Peers typically report this under non-interest income or fee income categories, often categorized by deposit service charges, card fees, or treasury management service fees.
cfg_segment_service_charges_and_fees_revenue_from_contracts_with_customersHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $100.00M | $109.00M | $99.00M | $97.00M | $108.00M | $109.00M | $104.00M | $99.00M | $101.00M | $105.00M | $104.00M | $96.00M | $105.00M | $109.00M | $107.00M | $108.00M | $111.00M | $111.00M | $112.00M | $111.00M |
| QoQ Change | — | +9.0% | -9.2% | -2.0% | +11.3% | +0.9% | -4.6% | -4.8% | +2.0% | +4.0% | -1.0% | -7.7% | +9.4% | +3.8% | -1.8% | +0.9% | +2.8% | +0.0% | +0.9% | -0.9% |
| YoY Change | — | — | — | — | +8.0% | +0.0% | +5.1% | +2.1% | -6.5% | -3.7% | +0.0% | -3.0% | +4.0% | +3.8% | +2.9% | +12.5% | +5.7% | +1.8% | +4.7% | +2.8% |
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Frequently Asked Questions
- What is Citizens Financial Group's service charges and fees — revenue from contracts with customers?
- Citizens Financial Group (CFG) reported service charges and fees — revenue from contracts with customers of $111.00M in Q1 2026.
- How has Citizens Financial Group's service charges and fees — revenue from contracts with customers changed year-over-year?
- Citizens Financial Group's service charges and fees — revenue from contracts with customers increased by 2.8% year-over-year, from $108.00M to $111.00M.
- What is the long-term trend for Citizens Financial Group's service charges and fees — revenue from contracts with customers?
- Over 4 years (2021 to 2025), Citizens Financial Group's service charges and fees — revenue from contracts with customers has grown at a 2.1% compound annual growth rate (CAGR), from $407.00M to $442.00M.
- What does service charges and fees — revenue from contracts with customers mean?
- Revenue earned from fees charged for banking services and contractual customer agreements.