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Nelnet NNI Loan Servicing and Systems (LSS) — Salaries and benefits

Other segment segments

Education Technology Services and Payments (ETSP)
$42.7M+2.3%
Nelnet Bank
$2.92M+3.5%
Asset Generation and Management
$1.63M+33.3%

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Other financials

Income statement

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Net income$71.1M-13.8%
EPS (diluted)$1.97-12.8%

Balance sheet

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Cash & equivalents$240.0M+8.8%
Total debt$7.7B-11.1%
Total equity$3.7B+9.1%
Total assets$14.2B-0.1%

Cash flow

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Operating cash flow$73.1M-19.8%
CapEx$11.6M+242%
Free cash flow$61.6M-29.9%

Valuation

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Market cap$4.85B+5.9%
Enterprise value$12.31B+0.4%
P/E11.6×-2.3×

Returns & leverage

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Return on equity11.7%+5.9pp
Debt / equity2.1×-0.5×

Where this comes from

Reported directly by Nelnet in its filing.

Tagged under the XBRL concept us-gaap:LaborAndRelatedExpense.

The source filing: Nelnet’s 10-Q, filed May 7, 2026.

Filed
May 7, 2026, 4:23 PM EDT
Fiscal quarter
Q1 FY2026
Calendar quarter
Q1 2026
Accession
0001258602-26-000033
Line itemReportable Segments / Loan Servicing and Systems (LSS)Reportable Segments / Education Technology Services and Payments (ETSP)Reportable Segments / Asset Generation and ManagementReportable Segments / Nelnet BankTotal Reportable SegmentsReconciling Items / NFS Other Operating SegmentsReconciling Items / Corporate and Other ActivitiesReconciling Items / Eliminations/ ReclassificationsTotal
Total other income (expense), net132,637154,50827,8442,597317,58618,950(14,048)(5,070)317,418
Cost of services and expenses:
Total cost of services2,08749,95352,04052,040
Salaries and benefits67,62142,6961,6282,915114,8601,51223,015(16)139,371
Depreciation and amortization4,0022,3693526,7232,4479,170
Reinsurance losses and underwriting expenses23,60523,605
Postage expense8,8058,805(8,805)
Servicing fees8,1521,2279,379(9,379)

ITEM 1. FINANCIAL STATEMENTS

FAQ

What is Nelnet's loan servicing and systems (LSS) — salaries and benefits?
Nelnet (NNI) reported loan servicing and systems (LSS) — salaries and benefits of $67.62M in Q1 2026.
How has Nelnet's loan servicing and systems (LSS) — salaries and benefits changed year-over-year?
Nelnet's loan servicing and systems (LSS) — salaries and benefits decreased by 2.8% year-over-year, from $69.57M to $67.62M.
What is the long-term trend for Nelnet's loan servicing and systems (LSS) — salaries and benefits?
Over 4 years (2021 to 2025), Nelnet's loan servicing and systems (LSS) — salaries and benefits has grown at a -2.2% compound annual growth rate (CAGR), from $297.41M to $271.81M.
What does loan servicing and systems (LSS) — salaries and benefits mean?
Represents the total compensation costs, including wages, bonuses, and benefits, for personnel dedicated to the Loan Servicing and Systems segment. As a primary driver of operating expenses, this metric reflects the human capital investment required to operate the business. It is a key indicator of labor intensity and operational scale.

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