Prudential Financial Total — Policyholder Account Balance, Surrender and Withdrawal increased by 19.6% to $3.92B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 25.3%, from $3.13B to $3.92B. Over 4 years (FY 2021 to FY 2025), Total — Policyholder Account Balance, Surrender and Withdrawal shows a downward trend with a -8.7% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Lower levels are generally preferred as they indicate higher customer retention and stability of the liability base.
This measures the total outflows from policyholder account balances due to customer surrenders, partial withdrawals, or...
Standard metric for life and annuity insurers, often referred to as 'Surrender Rates' or 'Withdrawal Activity'.
pru_segment_total_policyholder_account_balance_surrender_and_withdrawal| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $4.72B | $4.72B | $4.72B | $4.39B | $1.22B | $3.23B | $2.91B | $2.83B | $2.36B | $3.59B | $2.71B | $2.98B | $3.02B | $3.18B | $3.83B | $3.13B | $3.19B | $3.56B | $3.28B | $3.92B |
| QoQ Change | — | +0.0% | +0.0% | -7.2% | -72.1% | +163.6% | -9.7% | -3.1% | -16.4% | +52.0% | -24.4% | +10.0% | +1.3% | +5.4% | +20.4% | -18.4% | +1.9% | +11.9% | -8.0% | +19.6% |
| YoY Change | — | — | — | — | -74.1% | -31.7% | -38.3% | -35.6% | +92.9% | +11.2% | -7.0% | +5.5% | +27.9% | -11.3% | +41.3% | +4.9% | +5.5% | +12.0% | -14.4% | +25.3% |