Operating Expenses

Sales & Marketing

Twilio Sales & Marketing decreased by 3.6% to $211.87M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 0.1%, from $212.11M to $211.87M. Over 4 years (FY 2021 to FY 2025), Sales & Marketing shows a downward trend with a -4.4% CAGR.

Analysis

StatementIncome Statement
SectionOperating Expenses
CategoryGrowth
SignalContext dependent
VolatilityModerate
First reportedQ1 2014
Last reportedQ1 2026

How to read this metric

An increase may signal aggressive growth strategies or higher customer acquisition costs, while a decrease could indicate cost-cutting or a shift toward organic growth.

Detailed definition

Represents the total costs incurred to acquire new customers and promote brand awareness through advertising, promotiona...

Peer comparison

Standard across financial services; peers often report this as 'Marketing and Business Development' or 'Advertising and Promotion'.

Metric ID: selling_and_marketing

Historical Data

20 periods
 Q2 '21Q3 '21Q4 '21Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Value$238.06M$264.55M$331.42M$287.91M$334.96M$328.83M$296.34M$259.89M$261.60M$262.90M$238.60M$214.50M$217.83M$215.56M$212.93M$212.11M$220.72M$220.63M$219.75M$211.87M
QoQ Change+11.1%+25.3%-13.1%+16.3%-1.8%-9.9%-12.3%+0.7%+0.5%-9.2%-10.1%+1.5%-1.0%-1.2%-0.4%+4.1%-0.0%-0.4%-3.6%
YoY Change+40.7%+24.3%-10.6%-9.7%-21.9%-20.1%-19.5%-17.5%-16.7%-18.0%-10.8%-1.1%+1.3%+2.4%+3.2%-0.1%
Range$211.87M$334.96M
CAGR-2.4%
Avg YoY Growth-4.6%
Median YoY Growth-10.2%
Current Streak3 quarters decline

Sales & Marketing at Other Companies

Frequently Asked Questions

What is Twilio's sales & marketing?
Twilio (TWLO) reported sales & marketing of $211.87M in Q1 2026.
How has Twilio's sales & marketing changed year-over-year?
Twilio's sales & marketing decreased by 0.1% year-over-year, from $212.11M to $211.87M.
What is the long-term trend for Twilio's sales & marketing?
Over 4 years (2021 to 2025), Twilio's sales & marketing has grown at a -4.4% compound annual growth rate (CAGR), from $1.04B to $873.22M.
What does sales & marketing mean?
The total amount spent on advertising, marketing, and sales activities to acquire and retain customers.