What is American Express's customer deposits?

American Express (AXP) reported customer deposits of $65.00M in Q1 2026.

How has American Express's customer deposits changed year-over-year?

American Express's customer deposits decreased by 19.8% year-over-year, from $81.00M to $65.00M.

What is the long-term trend for American Express's customer deposits?

Over 3 years (2022 to 2025), American Express's customer deposits has grown at a 0.0% compound annual growth rate (CAGR), from $71.00M to $71.00M.

What does customer deposits mean?

Money held by the company that belongs to its customers.

Discontinued — last reported Q3 '18

Current Liabilities

Customer Deposits

American Express Customer Deposits decreased by 8.5% to $65.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 19.8%, from $81.00M to $65.00M. Over 3 years (FY 2022 to FY 2025), Customer Deposits shows relatively stable performance with a 0.0% CAGR.

Analysis

StatementBalance Sheet Statement

SectionCurrent Liabilities

CategoryLiquidity

SignalContext dependent

VolatilityModerate

First reportedQ4 2015

Last reportedQ3 2018

How to read this metric

An increase often indicates growth in prepaid products or platform adoption, while a decrease may reflect changes in customer usage patterns.

Detailed definition

Funds held by the company on behalf of customers, typically arising from prepaid services, stored-value accounts, or adv...

Peer comparison

Standard for fintech and payment platforms that manage stored-value accounts or prepaid card programs.

Metric ID: customer_deposits

Historical Data

14 periods

	Q4 '22	Q1 '23	Q2 '23	Q3 '23	Q4 '23	Q1 '24	Q2 '24	Q3 '24	Q4 '24	Q1 '25	Q2 '25	Q3 '25	Q4 '25	Q1 '26
Value	$71.00M	$63.00M	$62.00M	$61.00M	$77.00M	$80.00M	$71.00M	$69.00M	$72.00M	$81.00M	$86.00M	$88.00M	$71.00M	$65.00M
QoQ Change	—	-11.3%	-1.6%	-1.6%	+26.2%	+3.9%	-11.3%	-2.8%	+4.3%	+12.5%	+6.2%	+2.3%	-19.3%	-8.5%
YoY Change	—	—	—	—	+8.5%	+27.0%	+14.5%	+13.1%	-6.5%	+1.3%	+21.1%	+27.5%	-1.4%	-19.8%

Range$61.00M – $88.00M

CAGR-2.7%

Avg YoY Growth+8.5%

Median YoY Growth+10.8%

Current Streak2 quarters decline

Frequently Asked Questions

What is American Express's customer deposits?: American Express (AXP) reported customer deposits of $65.00M in Q1 2026.
How has American Express's customer deposits changed year-over-year?: American Express's customer deposits decreased by 19.8% year-over-year, from $81.00M to $65.00M.
What is the long-term trend for American Express's customer deposits?: Over 3 years (2022 to 2025), American Express's customer deposits has grown at a 0.0% compound annual growth rate (CAGR), from $71.00M to $71.00M.
What does customer deposits mean?: Money held by the company that belongs to its customers.