Business Segments · Direct expenses
Consumer Banking — Direct expenses
Citizens Financial Group Consumer Banking — Direct expenses increased by 3.3% to $724.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 8.2%, from $669.00M to $724.00M. Over 3 years (FY 2022 to FY 2025), Consumer Banking — Direct expenses shows an upward trend with a 9.2% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Analysis
StatementSegment
CategoryEfficiency
SignalLower is better
VolatilityStable
First reportedQ1 2022
Last reportedQ1 2026
How to read this metric
A decrease relative to revenue indicates improved operational efficiency and better cost control.
Detailed definition
These are the costs directly attributable to the operations of the consumer banking segment, including branch staff sala...
Peer comparison
Comparable to direct operating expenses reported by business segments in diversified financial institutions.
Metric ID:
cfg_segment_consumer_banking_direct_expensesHistorical Data
17 periods
| Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $525.75M | $525.75M | $525.75M | $525.75M | $561.00M | $561.00M | $561.00M | $561.00M | $576.00M | $566.00M | $586.00M | $597.00M | $669.00M | $679.00M | $692.00M | $701.00M | $724.00M |
| QoQ Change | — | +0.0% | +0.0% | +0.0% | +6.7% | +0.0% | +0.0% | +0.0% | +2.7% | -1.7% | +3.5% | +1.9% | +12.1% | +1.5% | +1.9% | +1.3% | +3.3% |
| YoY Change | — | — | — | — | +6.7% | +6.7% | +6.7% | +6.7% | +2.7% | +0.9% | +4.5% | +6.4% | +16.1% | +20.0% | +18.1% | +17.4% | +8.2% |
Range$525.75M – $724.00M
CAGR+8.3%
Avg YoY Growth+9.3%
Median YoY Growth+6.7%
Current Streak7 quarters growth
Similar Metrics at Other Companies
Frequently Asked Questions
- What is Citizens Financial Group's consumer banking — direct expenses?
- Citizens Financial Group (CFG) reported consumer banking — direct expenses of $724.00M in Q1 2026.
- How has Citizens Financial Group's consumer banking — direct expenses changed year-over-year?
- Citizens Financial Group's consumer banking — direct expenses increased by 8.2% year-over-year, from $669.00M to $724.00M.
- What is the long-term trend for Citizens Financial Group's consumer banking — direct expenses?
- Over 3 years (2022 to 2025), Citizens Financial Group's consumer banking — direct expenses has grown at a 9.2% compound annual growth rate (CAGR), from $2.10B to $2.74B.
- What does consumer banking — direct expenses mean?
- Operating costs directly tied to running the consumer banking business.