Capital One Financial Consumer Banking — Non-interest expense decreased by 12.7% to $2.00B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 26.4%, from $1.58B to $2.00B. Over 4 years (FY 2021 to FY 2025), Consumer Banking — Non-interest expense shows an upward trend with a 12.4% CAGR. This is a positive signal — lower values indicate better performance for this metric.
Rising expenses relative to revenue indicate declining operational efficiency.
Operating costs associated with running the consumer banking segment, including personnel, technology, marketing, and ad...
Standard metric for evaluating the 'efficiency ratio' of banking segments.
cof_segment_consumer_banking_non_interest_expense| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $1.12B | $1.19B | $1.29B | $1.24B | $1.29B | $1.34B | $1.45B | $1.28B | $1.23B | $1.26B | $1.40B | $1.25B | $1.25B | $1.33B | $1.55B | $1.58B | $1.71B | $1.94B | $2.29B | $2.00B |
| QoQ Change | — | +5.6% | +8.3% | -3.8% | +4.0% | +4.2% | +8.2% | -11.5% | -4.1% | +2.5% | +11.1% | -11.1% | +0.3% | +6.5% | +16.1% | +2.3% | +8.3% | +13.3% | +17.9% | -12.7% |
| YoY Change | — | — | — | — | +14.5% | +13.0% | +12.8% | +3.8% | -4.3% | -5.8% | -3.3% | -2.9% | +1.5% | +5.5% | +10.2% | +26.9% | +37.0% | +45.8% | +48.2% | +26.4% |