Capital One Financial Consumer Banking — Non-interest expense increased by 17.9% to $2.29B in Q4 2025 compared to the prior quarter. Year-over-year, this metric grew by 48.2%, from $1.55B to $2.29B. Over 4 years (FY 2021 to FY 2025), Consumer Banking — Non-interest expense shows an upward trend with a 12.4% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Rising expenses relative to revenue indicate declining operational efficiency.
Operating costs associated with running the consumer banking segment, including personnel, technology, marketing, and ad...
Standard metric for evaluating the 'efficiency ratio' of banking segments.
cof_segment_consumer_banking_non_interest_expense| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $1.12B | $1.19B | $1.29B | $1.24B | $1.29B | $1.34B | $1.45B | $1.28B | $1.23B | $1.26B | $1.40B | $1.25B | $1.25B | $1.33B | $1.55B | $1.58B | $1.71B | $1.94B | $2.29B |
| QoQ Change | — | +5.6% | +8.3% | -3.8% | +4.0% | +4.2% | +8.2% | -11.5% | -4.1% | +2.5% | +11.1% | -11.1% | +0.3% | +6.5% | +16.1% | +2.3% | +8.3% | +13.3% | +17.9% |
| YoY Change | — | — | — | — | +14.5% | +13.0% | +12.8% | +3.8% | -4.3% | -5.8% | -3.3% | -2.9% | +1.5% | +5.5% | +10.2% | +26.9% | +37.0% | +45.8% | +48.2% |
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