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DocuSign DOCU Professional services and other — Total Cost of Revenue

Discontinued — last reported Q4 '26

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Other financials

Income statement

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Revenue$830.2M+8.7%
Gross profit$659.0M+8.7%
Operating income$111.3M+84.7%
Net income$78.2M+8.5%
EPS (diluted)$0.40+17.6%

Balance sheet

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Cash & equivalents$281.4M-27.3%
Total debt$183.3M+37.9%
Total equity$1.8B-9.7%
Total assets$4.0B+0.9%

Cash flow

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Operating cash flow$321.7M+27.9%
CapEx$32.3M+36.5%
Free cash flow$289.4M+27.0%

Valuation

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Market cap$8.3B-46.0%
Enterprise value$8.2B-45.7%
P/E26.3×+12.4×
P/S2.5×-2.5×

Profitability

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Gross margin79.4%+0.2pp
Operating margin10.6%+2.8pp
Net margin9.6%-26.9pp
FCF margin34.1%+3.9pp

Returns & leverage

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Return on equity16.4%-53.8pp
Debt / equity0.1×0.0×
Current ratio0.7×-0.1×

Where this comes from

Reported directly by DocuSign in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServicesSold.

The official record: DocuSign’s 10-K, filed March 18, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is DocuSign's professional services and other — total cost of revenue?
DocuSign (DOCU) reported professional services and other — total cost of revenue of $20.54M in Q4 2025.
How has DocuSign's professional services and other — total cost of revenue changed year-over-year?
DocuSign's professional services and other — total cost of revenue decreased by 3.7% year-over-year, from $21.33M to $20.54M.
What is the long-term trend for DocuSign's professional services and other — total cost of revenue?
Over 4 years (2022 to 2026), DocuSign's professional services and other — total cost of revenue has grown at a -9.6% compound annual growth rate (CAGR), from $122.79M to $82M.
What does professional services and other — total cost of revenue mean?
The total direct expenses required to provide professional services and support to customers.
How do you interpret professional services and other — total cost of revenue?
An increase in this metric relative to revenue suggests declining margins in the services segment, while a decrease indicates improved operational efficiency or better cost management.
How does professional services and other — total cost of revenue compare across companies?
Peers in the SaaS industry typically track this as 'Cost of Professional Services' to evaluate the gross margin contribution of their non-subscription revenue.