eGain EGAN Technology Service — Cost of Goods Sold

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Questions, answered.

What is eGain's technology service — cost of goods sold?

eGain (EGAN) reported technology service — cost of goods sold of $1.46M in Q1 2026.

How has eGain's technology service — cost of goods sold changed year-over-year?

eGain's technology service — cost of goods sold decreased by 31.3% year-over-year, from $2.13M to $1.46M.

What is the long-term trend for eGain's technology service — cost of goods sold?

Over 3 years (2022 to 2025), eGain's technology service — cost of goods sold has grown at a -4.7% compound annual growth rate (CAGR), from $9.76M to $8.45M.

What does technology service — cost of goods sold mean?

This metric captures the direct costs incurred to provide technology services, including personnel, infrastructure, and third-party resources directly attributable to service delivery. It is a critical measure for assessing the operational efficiency and direct margin profile of the technology service segment. Monitoring this helps stakeholders understand the scalability of the service model and the impact of delivery costs on segment profitability.