Fifth Third Bank Consumer and Small Business Banking — Technology and communications increased by 22.2% to $11.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 57.1%, from $7.00M to $11.00M. Over 3 years (FY 2022 to FY 2025), Consumer and Small Business Banking — Technology and communications shows an upward trend with a 13.3% CAGR.
Increasing costs often reflect necessary investments in digital banking capabilities, while stagnant or decreasing costs might suggest underinvestment in technology.
This metric tracks the costs associated with maintaining and upgrading the technology infrastructure, software, and comm...
Comparable to technology spend across the banking industry as firms compete on digital experience.
fitb_segment_consumer_and_small_business_banking_technology_and_communications| Q3 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $4.00M | $4.00M | $5.00M | $6.00M | $7.00M | $7.00M | $6.00M | $7.00M | $7.00M | $7.00M | $8.00M | $7.00M | $8.00M | $7.00M | $8.00M | $8.00M | $9.00M | $11.00M |
| QoQ Change | — | +0.0% | +25.0% | +20.0% | +16.7% | +0.0% | -14.3% | +16.7% | +0.0% | +0.0% | +14.3% | -12.5% | +14.3% | -12.5% | +14.3% | +0.0% | +12.5% | +22.2% |
| YoY Change | — | — | — | +50.0% | — | +75.0% | +20.0% | +16.7% | +0.0% | +0.0% | +33.3% | +0.0% | +14.3% | +0.0% | +0.0% | +14.3% | +12.5% | +57.1% |