Discontinued — last reported Q4 '25

Operating Expenses

Technology & Communications

Analysis

StatementIncome Statement
SectionOperating Expenses
CategoryEfficiency
SignalContext dependent
VolatilityStable
First reportedQ1 2013
Last reportedQ4 2025

How to read this metric

An increase often reflects strategic investment in digital capabilities, while a decrease may indicate cost-cutting measures or completed infrastructure projects.

Detailed definition

This metric tracks the costs associated with maintaining the firm's technology infrastructure, software development, cyb...

Peer comparison

Comparable to 'Technology Expense' or 'Information Technology Costs' at large financial institutions.

Metric ID: jpm_technology_and_communications_expense

Business Segments

View all
SegmentQ2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Consumer and Small Business Banking$8.00M$7.00M$8.00M$7.00M$8.00M$8.00M$9.00M$11.00M
Commercial Banking$3.00M$3.00M$4.00M$3.00M$3.00M$5.00M$4.00M$6.00M
Wealth And Asset Management$0.00$0.00$1.00M$0.00$0.00$0.00$0.00$3.00M
Total

Frequently Asked Questions

What does technology & communications mean?
Operating expenses related to technology infrastructure, software, and communications.