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GoDaddy GDDY Customer care

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Other financials

Income statement

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Revenue$1.3B+6.1%
Gross profit$807.8M+7.2%
Operating income$310.5M+25.6%
Net income$214.6M-2.2%
EPS (diluted)$1.60+6.0%

Balance sheet

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Cash & equivalents$1.3B+75.4%
Total debt$3.8B-1.0%
Total equity$237.3M+18.8%
Total assets$8.2B+4.0%

Cash flow

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Operating cash flow$471.5M+16.5%
CapEx$4.6M+27.8%
Free cash flow$466.9M+16.4%

Valuation

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Market cap$10.2B-56.7%
Enterprise value$12.79B-52.5%
P/E11.7×-19.5×
P/S-3.0×

Profitability

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Gross margin63.8%-0.2pp
Operating margin23.7%+3.0pp
Net margin17.3%+1.1pp
FCF margin32.7%+3.3pp

Returns & leverage

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Return on equity398.2%+153pp
Debt / equity16.2×-3.2×
Current ratio0.7×+0.1×

Where this comes from

Reported directly by GoDaddy in its filing.

Tagged under the XBRL concept gddy:CustomerServiceExpense.

The official record: GoDaddy’s 10-Q, filed April 30, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is GoDaddy's customer care?
GoDaddy (GDDY) reported customer care of $74.4M in Q1 2026.
How has GoDaddy's customer care changed year-over-year?
GoDaddy's customer care increased by 4.6% year-over-year, from $71.1M to $74.4M.
What is the long-term trend for GoDaddy's customer care?
Over 4 years (2021 to 2025), GoDaddy's customer care has grown at a -1.4% compound annual growth rate (CAGR), from $306.1M to $289.1M.
What does customer care mean?
The costs incurred to provide support and assistance to customers.
How do you interpret customer care?
Rising costs may indicate increased complexity in product offerings or a need for better self-service tools, while declining costs could suggest improved product usability or automation.
How does customer care compare across companies?
Often categorized under G&A or as a separate service expense in service-oriented technology companies.