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Green Dot GDOT Consumer Services — Customer support and related expenses

Other segment segments

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$13.22M-32.2%
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$1.59M+13.7%
Corporate and Other
$0—

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Other financials

Income statement

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Revenue$656.2M+17.4%
Operating income$69.0M+13.7%
Net income$53.8M+109%

Balance sheet

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Cash & equivalents$1.6B-7.1%
Total debt$65.5M-10.7%
Total equity$940.5M-0.8%
Total assets$6.7B+16.1%

Cash flow

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Operating cash flow$95.1M-12.6%
CapEx$19.0M-2.0%
Free cash flow$76.0M-14.9%

Valuation

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Market cap$767.48M+45.0%
Enterprise value-$813.41M-30.1%
P/S0.4×+0.1×

Profitability

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Operating margin3.9%—
Net margin-3.3%—
FCF margin9%-2.5pp

Returns & leverage

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Return on equity-7.5%—
Debt / equity0.1×0.0×
Current ratio0.5×-0.1×

Where this comes from

Reported directly by Green Dot in its filing.

Tagged under the XBRL concept us-gaap:ProfessionalAndContractServicesExpense.

The official record: Green Dot’s 10-Q, filed May 11, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is Green Dot's consumer services — customer support and related expenses?
Green Dot (GDOT) reported consumer services — customer support and related expenses of $4.84M in Q1 2026.
How has Green Dot's consumer services — customer support and related expenses changed year-over-year?
Green Dot's consumer services — customer support and related expenses increased by 1.0% year-over-year, from $4.79M to $4.84M.
What is the long-term trend for Green Dot's consumer services — customer support and related expenses?
Over 3 years (2022 to 2025), Green Dot's consumer services — customer support and related expenses has grown at a -7.1% compound annual growth rate (CAGR), from $19.17M to $15.38M.
What does consumer services — customer support and related expenses mean?
Encompasses the operational costs of providing customer service, including staffing, call centers, and support infrastructure for the Consumer Services segment. This metric highlights the investment required to maintain customer satisfaction and resolve account-related issues. It is a key indicator of the service intensity required to support the segment's product portfolio.