ServiceNow NOW Gross margin
Gross margin at other companies
Other financials
Where this comes from
Calculated from ServiceNow’s reported figures.
Based on trailing twelve months.
The official record: ServiceNow’s 10-Q, filed April 23, 2026, on SEC EDGAR. View the filing →
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Questions, answered.
- What is ServiceNow's gross margin?
- ServiceNow (NOW) reported gross margin of 76.6% in Q1 2026.
- How has ServiceNow's gross margin changed year-over-year?
- ServiceNow's gross margin decreased by 3.0% year-over-year, from 78.9% to 76.6%.
- What is the long-term trend for ServiceNow's gross margin?
- Over 5 years (2020 to 2025), ServiceNow's gross margin has grown at a -0.2% compound annual growth rate (CAGR), from 78.2% to 77.5%.
- What does gross margin mean?
- How much of every sales dollar is left after the direct cost of what was sold.
- How do you interpret gross margin?
- Higher and stable gross margins indicate pricing power and a durable cost structure. A declining trend signals input-cost pressure, pricing competition, or a shift toward lower-margin products.
- How does gross margin compare across companies?
- Highly comparable within an industry, less so across industries — software runs 70%+ while distributors run in single digits. Track the trend more than the absolute level across sectors.