Progressive Personal Lines Segment — Benefits, claims, losses, and settlement expenses remained flat by 0.0% to $11.67B in Q4 2025 compared to the prior quarter. Year-over-year, this metric grew by 12.6%, from $10.36B to $11.67B. Over 4 years (FY 2021 to FY 2025), Personal Lines Segment — Benefits, claims, losses, and settlement expenses shows an upward trend with a 14.6% CAGR. This is a positive signal — lower values indicate better performance for this metric.
A lower ratio relative to premiums indicates superior underwriting discipline and risk selection, while an increase may signal deteriorating claim severity or frequency.
This represents the total costs incurred by the insurer for policyholder claims, including both paid losses and reserves...
Commonly referred to as 'Losses and Loss Adjustment Expenses' (LAE) in the insurance industry.
pgr_segment_personal_lines_segment_benefits_claims_losses_and_settlement_expenses| FY'21 | FY'22 | FY'23 | FY'24 | FY'25 | |
|---|---|---|---|---|---|
| Value | $27.04B | $29.68B | $35.97B | $41.44B | $46.66B |
| YoY Change | — | +9.8% | +21.2% | +15.2% | +12.6% |
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