Best Buy
Best Buy is a leading specialty retailer that provides technology products, services, and solutions through an omnichannel platform. The company enriches lives by integrating tech expertise with a human touch, serving customers across online, in-store, and in-home environments. Its core value proposition centers on a curated product assortment, technical support, and a robust supply chain across the U.S. and Canada.
Financials
Based on Q2 2027 filing
Revenue
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Computing and Mobile Phones
primaryThis segment focuses on personal productivity and communication hardware, including related network carrier commissions. It serves as a primary driver of customer traffic and connectivity solutions.
Desktops, Notebooks, Mobile Phones, Networking, Tablets, E-readers, Wearables, Smartwatches
Individual consumers, Small businesses, Remote workers
Consumer Electronics
majorA major category encompassing home entertainment, digital imaging, and smart home integration. It focuses on enhancing the home environment through audio-visual and automation technology.
Televisions, Home Theater Accessories, Soundbars, Digital Imaging, Health and Fitness products, Headphones, Portable Speakers, Smart Home
Homeowners, Fitness enthusiasts, Audiophiles
Appliances
majorCovers a broad range of essential household machinery for kitchen, laundry, and personal care. This segment leverages the company's delivery and installation capabilities.
Dishwashers, Laundry, Ovens, Refrigerators, Blenders, Coffee Makers, Vacuums, Personal Care
Homeowners, Property managers
Services
moderateProvides technical support, protection plans, and specialized health-related services. This segment is critical for customer retention and high-margin recurring revenue through memberships.
Geek Squad, My Best Buy Memberships, Best Buy Ads, Lively, Jitterbug, Technical Support, Warranty-related services, Installation
Individual consumers, Seniors, Enterprise advertisers
Entertainment and Other
moderateIncludes leisure technology, gaming, and emerging product categories like outdoor living and baby gear. It captures seasonal demand and niche consumer interests.
Gaming Hardware, Gaming Software, Drones, Virtual Reality, Augmented Reality Glasses, Yardbird, Baby gear, Outdoor living
Gamers, Families, Hobbyists
Segment Financials
Computing and Mobile Phones — Revenue
View metricConsumer Electronics — Revenue
View metricAppliances — Revenue
View metricEntertainment — Revenue
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View metricBusiness Overview
Competitive Position
A dominant specialty electronics retailer that differentiates through a high-touch service model, in-home technical support, and strategic vendor partnerships.
Geographies
United States, Canada
Customer Segments
B2C Consumers, B2B Enterprise, Senior Citizens, Healthcare Patients
Upstream Dependencies
Consumer electronics manufacturers, Global contract manufacturers, Logistics and freight providers, Mobile network carriers
Downstream Customers
Retail consumers, Small and medium businesses, Healthcare providers, Advertising agencies
Competitors & Partners
Competitors
Partners
Subsidiaries
Geek Squad
Technical support and installation service brand
Lively
Health and safety services for seniors
Yardbird
Outdoor furniture and living brand
Pacific Kitchen and Home
Premium appliance and luxury kitchen brand
Insignia
Exclusive private-label electronics brand
TechLiquidators
Liquidation and secondary market sales
Best Buy FAQ
Common questions about Best Buy
Best Buy is a leading specialty retailer that provides technology products, services, and solutions through an omnichannel platform. The company enriches lives by integrating tech expertise with a human touch, serving customers across online, in-store, and in-home environments. Its core value proposition centers on a curated product assortment, technical support, and a robust supply chain across the U.S. and Canada.
Best Buy (BBY) has a market capitalization of $15.7B and trades on NYSE.
Best Buy generated $41.9B in trailing twelve-month revenue with net income of $1.1B, representing a net margin of 2.7%, with free cash flow of $1.7B. These figures are based on the Q2 2026 filing.
Best Buy's key competitors include Amazon, Target, Costco, and others. These companies compete in similar markets and product categories.
Best Buy has approximately 85,000 employees.