Operating Expenses

Transactional and Product Servicing Expense

Citigroup Transactional and Product Servicing Expense increased by 3.9% to $1.23B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 11.2%, from $1.10B to $1.23B. This is a positive signal — lower values indicate better performance for this metric.

Analysis

StatementIncome Statement
SectionOperating Expenses
CategoryEfficiency
SignalLower is better
VolatilityStable
First reportedQ1 2023
Last reportedQ1 2026May 7, 2026

How to read this metric

Higher expenses may correlate with higher transaction volumes, but excessive growth relative to revenue suggests declining operational efficiency.

Detailed definition

These are the operational costs directly associated with processing financial transactions and servicing products like c...

Peer comparison

Commonly reported as 'Processing and Servicing' or 'Transaction Costs' by consumer-facing banks.

Metric ID: c_transactional_and_product_servicing_expense

Historical Data

11 periods
 Q1 '23Q2 '23Q3 '23Q4 '23Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Value$995.00M$995.00M$995.00M$995.00M$1.10B$1.10B$1.10B$1.18B$1.11B$1.18B$1.23B
QoQ Change+0.0%+0.0%+0.0%+10.9%-0.1%+0.0%+7.4%-6.3%+6.2%+3.9%
YoY Change+10.9%+10.8%+0.6%+7.0%+11.2%
Range$995.00M$1.23B
CAGR+8.7%
Avg YoY Growth+8.1%
Median YoY Growth+10.8%
Current Streak2 quarters growth

Frequently Asked Questions

What is Citigroup's transactional and product servicing expense?
Citigroup (C) reported transactional and product servicing expense of $1.23B in Q1 2026.
How has Citigroup's transactional and product servicing expense changed year-over-year?
Citigroup's transactional and product servicing expense increased by 11.2% year-over-year, from $1.10B to $1.23B.
What does transactional and product servicing expense mean?
Costs incurred to process transactions and support the ongoing servicing of financial products.