Increase (decrease) in contract liabilities and current deferred income
ServiceNow Increase (decrease) in contract liabilities and current deferred income decreased by 114.7% to -$278.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 87.8%, from -$148.00M to -$278.00M. Over 4 years (FY 2021 to FY 2025), Increase (decrease) in contract liabilities and current deferred income shows an upward trend with a 4.3% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
Analysis
How to read this metric
An increase signals strong future demand and booking momentum, while a decrease may indicate lower forward bookings.
Detailed definition
Represents the net change in customer deposits or advance payments received for services that have not yet been performe...
Peer comparison
Highly comparable across travel, hospitality, and subscription-based businesses.
other_increase_decrease_in_contract_with_customer_liabilityHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $10.00M | $0.00 | $913.00M | $21.00M | -$65.00M | -$112.00M | $1.06B | $40.00M | -$129.00M | -$128.00M | $1.30B | -$10.00M | -$82.00M | -$263.00M | $1.53B | -$148.00M | -$116.00M | -$449.00M | $1.89B | -$278.00M |
| QoQ Change | — | -100.0% | — | -97.7% | -409.5% | -72.3% | >999% | -96.2% | -422.5% | +0.8% | >999% | -100.8% | -720.0% | -220.7% | +683.3% | -109.6% | +21.6% | -287.1% | +521.4% | -114.7% |
| YoY Change | — | — | — | — | -750.0% | — | +16.1% | +90.5% | -98.5% | -14.3% | +22.8% | -125.0% | +36.4% | -105.5% | +17.8% | <-999% | -41.5% | -70.7% | +23.3% | -87.8% |
Increase (decrease) in contract liabilities and current deferred income at Other Companies
Frequently Asked Questions
- What is ServiceNow's increase (decrease) in contract liabilities and current deferred income?
- ServiceNow (NOW) reported increase (decrease) in contract liabilities and current deferred income of -$278.00M in Q1 2026.
- How has ServiceNow's increase (decrease) in contract liabilities and current deferred income changed year-over-year?
- ServiceNow's increase (decrease) in contract liabilities and current deferred income decreased by 87.8% year-over-year, from -$148.00M to -$278.00M.
- What is the long-term trend for ServiceNow's increase (decrease) in contract liabilities and current deferred income?
- Over 4 years (2021 to 2025), ServiceNow's increase (decrease) in contract liabilities and current deferred income has grown at a 4.3% compound annual growth rate (CAGR), from $998.00M to $1.18B.
- What does increase (decrease) in contract liabilities and current deferred income mean?
- The net change in advance payments received from customers for future services.