Other

ServiceNow·Income Statement·132 metrics

Breakdown

Metrics

Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Period Increase (Decrease), Including Exchange Rate Effect and Discontinued Operation

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Comprehensive Income (Loss), Net of Tax, Attributable to Parent

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Federal

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Foreign

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Federal

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Deferred taxes

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State

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Depreciation

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Effect of exchange rate changes on cash, cash equivalents and restricted cash

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Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent

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Effective Income Tax Rate Reconciliation, Cross-Border, Other, Amount

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Other

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Global Intangible Low-taxed Income, net of credits

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Global Intangible Low-taxed Income, net of credits

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Other

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Acquisition-related effects

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Officer’s compensation

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Officer’s compensation

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Share-based compensation

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Acquisition-related effects

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State income taxes – net of federal income tax benefit

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Changes in unrecognized tax benefits

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Share-Based Payment Arrangement, Expense, Tax Benefit

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Equity awards assumed in business combinations

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Goodwill Additions

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Foreign Currency Translation and Other Adjustments

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Federal taxes

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Foreign

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State taxes

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Effective Income Tax Rate Reconciliation at Federal Statutory Income Tax Rate, Amount

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Effective Income Tax Rate Reconciliation, Nondeductible Expense, Other, Amount

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Share-based compensation

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Effective Income Tax Rate Reconciliation, Other Adjustments, Amount

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Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount

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Changes in unrecognized tax benefits

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Income Taxes Paid, Net

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Accounts payable

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Increase in accrued expenses and other liabilities

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Increase (decrease) in contract liabilities and current deferred income

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Increase (Decrease) in Deferred Charges

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Increase (Decrease) in Deferred Income Taxes

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Increase (Decrease) in Prepaid Expense and Other Assets

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Add - Incremental shares under stock-based compensation plans (in shares)

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Interest income

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Interest Paid, Excluding Capitalized Interest, Operating Activity

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Undiscounted cash flows

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Cash Provided by (Used in) Financing Activity, Including Discontinued Operation

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Cash Provided by (Used in) Investing Activity, Including Discontinued Operation

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Cash Provided by (Used in) Operating Activity, Including Discontinued Operation

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Number of operating segments

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Number of reportable segments

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Other comprehensive income/(loss) before reclassifications

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Operating Lease Payments

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Net gains (losses) deferred

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Foreign currency translation gains (losses)

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Other comprehensive income (loss)

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Other comprehensive income/(loss)

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Net unrealized gains (losses) on securities still held

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Other income, net (Note 6)

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All other operating activities

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Payment for (Proceeds from) Other Investing Activity

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Payments for Repurchase of Common Stock

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Payment, Tax Withholding, Share-Based Payment Arrangement

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Payments to Acquire Businesses, Net of Cash Acquired

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Payments to Acquire Intangible Assets

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Payments to Acquire Investments

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Payments To Acquire Non-Marketable Investments

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Payments to Acquire Property, Plant, and Equipment

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Percentage of U.S. revenues in North America

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Proceeds from sales and redemptions of investments in debt securities classified as available for sale

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Proceeds from issuance of common stock relating to employee stock plans

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Reclassification from AOCI, Current Period, Net of Tax, Attributable to Parent

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Revenue

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Right Of Use Asset Obtained In Exchange For Operating Lease Liability

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Stock-based compensation

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Weighted-average grant date fair value of stock options (in dollars per share)

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Granted (in shares)

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Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period

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Number of equity incentive plans

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Number of additional shares authorized under the plan (in shares)

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Weighted-average dividend yield

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Intrinsic value of stock options exercised

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Options canceled (in dollars per share)

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Granted (in shares)

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Exercised (in shares)

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Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested In Period Fair Value1

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New issues (in shares)

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Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period

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Issuance of common stock in connection with the Spin-Off and reclassification of net parent investment

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Stock split, conversion ratio (in shares)

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Supply chain finance program, payments

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Invoices confirmed during the period

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Number of shares purchased (in shares)

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Treasury stock, value, acquired

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Unrecognized tax benefits, settlements

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Additions for tax positions of prior years

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OCI Before Reclassifications, Net of Tax

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Reclassification from AOCI, Net of Tax

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Foreign Currency Translation Adjustment, Net of Tax

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Other Comprehensive Income (Loss)

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Other Comprehensive Income (Loss), Net of Tax, Attributable to Parent

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OCI Net of Tax, Parent

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Stock Repurchased During Period, Value

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Other

Breakdown

Metrics

Capital Expenditures

Change in Deferred Revenue

Share-Based Payment Tax Withholding Decrease

Tax Withholding for Share-Based Payments

Other Comprehensive Income (Loss), Net of Tax

Other comprehensive income (loss), net of tax

OCI Unrealized Holding Gain (Loss) on Securities, Net of Tax

Unrealized Gain (Loss) on Securities

Acquisitions, Net of Cash

Change in Prepaid Expenses and Other Assets

Effect of Exchange Rate on Cash (Continuing Operations)

Net Change in Cash and Restricted Cash

Operating Lease Payments

ROU Asset Obtained - Operating Lease

OCI Attributable to Parent

Other comprehensive income (loss), after-tax

Other investing activities, net

Income Taxes Paid, Net

Interest Paid, Net

OCI Unrealized Holding Gain (Loss) on Securities, Net of Tax

Share-Based Payment Arrangement, Decrease for Tax Withholding Obligation

Share-based compensation expense related to employee stock plans

Advertising costs

Pre-tax stock-based compensation cost

Amortization of deferred commissions

Amortization of capitalized software and acquired intangible assets

Stock options excluded as their inclusion would be anti-dilutive (in shares)

Number of installments

Capital investments accrued but not yet paid

Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Period Increase (Decrease), Including Exchange Rate Effect and Discontinued Operation

Comprehensive Income (Loss), Net of Tax, Attributable to Parent

Federal

Foreign

Federal

Deferred taxes

State

Depreciation

Effect of exchange rate changes on cash, cash equivalents and restricted cash

Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent

Effective Income Tax Rate Reconciliation, Cross-Border, Other, Amount

Other

Global Intangible Low-taxed Income, net of credits

Global Intangible Low-taxed Income, net of credits

Other

Acquisition-related effects

Officer&#8217;s compensation

Officer&#8217;s compensation

Share-based compensation

Acquisition-related effects

State income taxes &#8211; net of federal income tax benefit

Changes in unrecognized tax benefits

Share-Based Payment Arrangement, Expense, Tax Benefit

Equity awards assumed in business combinations

Goodwill Additions

Foreign Currency Translation and Other Adjustments

Federal taxes

Foreign

State taxes

Effective Income Tax Rate Reconciliation at Federal Statutory Income Tax Rate, Amount

Effective Income Tax Rate Reconciliation, Nondeductible Expense, Other, Amount

Share-based compensation

Effective Income Tax Rate Reconciliation, Other Adjustments, Amount

Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount

Changes in unrecognized tax benefits

Income Taxes Paid, Net

Accounts payable

Increase in accrued expenses and other liabilities

Increase (decrease) in contract liabilities and current deferred income

Increase (Decrease) in Deferred Charges

Increase (Decrease) in Deferred Income Taxes

Increase (Decrease) in Prepaid Expense and Other Assets

Add - Incremental shares under stock-based compensation plans (in shares)

Interest income

Interest Paid, Excluding Capitalized Interest, Operating Activity

Undiscounted cash flows

Cash Provided by (Used in) Financing Activity, Including Discontinued Operation

Cash Provided by (Used in) Investing Activity, Including Discontinued Operation

Officer’s compensation

Officer’s compensation

State income taxes – net of federal income tax benefit