Business Segments · Claims and claim adjustment expenses

Business Insurance — Claims and claim adjustment expenses

The Travelers Companies Business Insurance — Claims and claim adjustment expenses increased by 10.4% to $3.53B in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 4.7%, from $3.71B to $3.53B. Over 3 years (FY 2022 to FY 2025), Business Insurance — Claims and claim adjustment expenses shows an upward trend with a 9.1% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.

Analysis

StatementSegment
CategoryProfitability
SignalLower is better
VolatilityVolatile
First reportedQ1 2022
Last reportedQ1 2026
Rolls up toMedical costs

How to read this metric

A decrease relative to premiums indicates improved underwriting discipline or favorable loss trends, while an increase suggests rising loss severity or frequency.

Detailed definition

This represents the costs incurred by the Business Insurance segment to settle insurance claims and the associated admin...

Peer comparison

The most critical expense metric for any P&C insurance segment.

Metric ID: trv_segment_business_insurance_claims_and_claim_adjustment_expenses

Historical Data

17 periods
 Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Value$2.73B$2.73B$2.73B$2.73B$3.17B$3.17B$3.17B$3.17B$3.33B$3.47B$3.70B$3.18B$3.71B$3.58B$3.67B$3.20B$3.53B
QoQ Change+0.0%+0.0%+0.0%+16.4%+0.0%+0.0%+0.0%+4.9%+4.2%+6.5%-14.0%+16.5%-3.3%+2.3%-12.8%+10.4%
YoY Change+16.4%+16.4%+16.4%+16.4%+4.9%+9.4%+16.5%+0.2%+11.2%+3.3%-0.8%+0.6%-4.7%
Range$2.73B$3.71B
CAGR+6.7%
Avg YoY Growth+8.2%
Median YoY Growth+9.4%

Frequently Asked Questions

What is The Travelers Companies's business insurance — claims and claim adjustment expenses?
The Travelers Companies (TRV) reported business insurance — claims and claim adjustment expenses of $3.53B in Q1 2026.
How has The Travelers Companies's business insurance — claims and claim adjustment expenses changed year-over-year?
The Travelers Companies's business insurance — claims and claim adjustment expenses decreased by 4.7% year-over-year, from $3.71B to $3.53B.
What is the long-term trend for The Travelers Companies's business insurance — claims and claim adjustment expenses?
Over 3 years (2022 to 2025), The Travelers Companies's business insurance — claims and claim adjustment expenses has grown at a 9.1% compound annual growth rate (CAGR), from $10.91B to $14.15B.
What does business insurance — claims and claim adjustment expenses mean?
The total cost of paying out insurance claims and managing the claims process.