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ServiceNow NOW Professional services and other — Total revenues

Other product segments

Subscription
$3.88B+24.5%

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Other financials

Income statement

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Revenue$4.0B+24.0%
Gross profit$2.8B+13.1%
Operating income$162.0M-54.7%
Net income$298.0M-22.6%
EPS (diluted)$0.29-84.2%

Balance sheet

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Cash & equivalents$2.5B-19.7%
Total debt$8.5B+820%
Total equity$12.5B+14.5%
Total assets$31.7B+43.6%

Cash flow

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Operating cash flow$587.0M-18.0%
CapEx$114.0M-40.0%
Free cash flow$473.0M-10.1%

Valuation

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Market cap$121.32B-35.9%
Enterprise value$127.26B-32.0%
P/E72.7×-41.3×
P/S8.2×-7.5×

Profitability

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Gross margin74.8%-3.7pp
Operating margin11.4%-1.9pp
Net margin11.3%-2.4pp
FCF margin31.1%-0.8pp

Returns & leverage

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Return on equity14.2%-2.7pp
Debt / equity0.7×+0.6×
Current ratio0.7×-0.4×

Where this comes from

Reported directly by ServiceNow in its filing.

Tagged under the XBRL concept us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.

The source filing: ServiceNow’s 10-Q, filed July 23, 2026.

Filed
Jul 22, 2026, 8:00 PM EDT
Fiscal quarter
Q2 FY2026
Calendar quarter
Q2 2026
Accession
0001373715-26-000076
Line itemThree Months Ended June 30, 2026Three Months Ended June 30, 2025Six Months Ended June 30, 2026Six Months Ended June 30, 2025
Revenues:
Subscription$3,877$3,113$7,548$6,118
Professional services and other110102209185
Total revenues3,9873,2157,7576,303
Cost of revenues(1):
Subscription1,0306251,8501,186
Professional services and other13999259189
Total cost of revenues1,1697242,1091,375

Item 1. Financial Statements

FAQ

What is ServiceNow's professional services and other — total revenues?
ServiceNow (NOW) reported professional services and other — total revenues of $110M in Q2 2026.
How has ServiceNow's professional services and other — total revenues changed year-over-year?
ServiceNow's professional services and other — total revenues increased by 7.8% year-over-year, from $102M to $110M.
What is the long-term trend for ServiceNow's professional services and other — total revenues?
Over 4 years (2021 to 2025), ServiceNow's professional services and other — total revenues has grown at a 5.2% compound annual growth rate (CAGR), from $322M to $395M.
What does professional services and other — total revenues mean?
This metric represents the total revenue generated from professional services, training, and implementation support provided to customers. It reflects the company's ability to monetize the deployment and adoption of its core software platform through consulting and advisory engagements. This revenue stream is typically secondary to subscription fees but is critical for ensuring successful customer outcomes and long-term platform retention.

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