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ServiceNow NOW Professional services and other — Total revenues

Other product segments

Subscription
$3.67B+22.2%

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Other financials

Income statement

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Revenue$3.8B+22.1%
Gross profit$2.8B+16.1%
Operating income$503.0M+11.5%
Net income$469.0M+2.0%
EPS (diluted)$0.45+2.3%

Balance sheet

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Cash & equivalents$2.7B-19.8%
Total debt$940.0M+3.4%
Total equity$11.7B+15.7%
Total assets$24.4B+16.3%

Cash flow

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Operating cash flow$1.7B-0.4%
CapEx$141.0M-31.2%
Free cash flow$1.5B+3.9%

Valuation

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Market cap$98.02B-33.5%
Enterprise value$96.25B-33.6%
P/E55.8×-40.0×
P/S-5.8×

Profitability

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Gross margin76.6%-2.4pp
Operating margin13.4%+0.5pp
Net margin12.6%-0.8pp
FCF margin33.2%+1.1pp

Returns & leverage

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Return on equity16.1%-0.8pp
Debt / equity0.1×0.0×
Current ratio0.8×-0.3×

Where this comes from

Reported directly by ServiceNow in its filing.

Tagged under the XBRL concept us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.

The official record: ServiceNow’s 10-Q, filed April 23, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is ServiceNow's professional services and other — total revenues?
ServiceNow (NOW) reported professional services and other — total revenues of $99M in Q1 2026.
How has ServiceNow's professional services and other — total revenues changed year-over-year?
ServiceNow's professional services and other — total revenues increased by 19.3% year-over-year, from $83M to $99M.
What is the long-term trend for ServiceNow's professional services and other — total revenues?
Over 4 years (2021 to 2025), ServiceNow's professional services and other — total revenues has grown at a 5.2% compound annual growth rate (CAGR), from $322M to $395M.
What does professional services and other — total revenues mean?
Total revenue earned from consulting, training, and implementation services provided to software customers.
How do you interpret professional services and other — total revenues?
An increase suggests higher demand for implementation support or a growing customer base requiring specialized assistance, while a decrease may indicate a shift toward self-service or partner-led deployments.
How does professional services and other — total revenues compare across companies?
Comparable to professional services revenue reported by other SaaS companies that utilize a hybrid model of direct consulting and partner ecosystems.