Discontinued — last reported Q1 '22
Prudential Financial Full Service — Policyholder Account Balance, Surrender and Withdrawal increased by 8.2% to $1.76B in Q1 2022 compared to the prior quarter. This increase may warrant attention — for this metric, lower values are generally preferred.
High surrender rates can indicate customer dissatisfaction or competitive pressure, negatively impacting long-term assets under management.
The total value of funds removed from policyholder accounts due to customer surrenders, partial withdrawals, or contract...
Standard 'surrender rate' or 'lapse rate' metric used across the life insurance and annuity industry.
pru_segment_full_service_policyholder_account_balance_surrender_and_withdrawal| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | |
|---|---|---|---|---|
| Value | $1.63B | $1.63B | $1.63B | $1.76B |
| QoQ Change | — | +0.0% | +0.0% | +8.2% |