Western Union WU Business Segments
| FY'25 | FY'24 | FY'23 | FY'22 | ||
|---|---|---|---|---|---|
| Revenue by Business | |||||
| Consumer Money Transfer | $3.51B-7.7% | $3.8B-5.2% | $4.01B+0.3% | $3.99B-9.1% | |
| Consumer Services | $543.3M+32.0% | $411.7M+27.7% | $322.3M+13.0% | $285.1M+11.8% | |
| Other Operating Income Expense Net by Business | |||||
| Consumer Money Transfer | $1.1B-10.9% | $1.23B-6.4% | $1.31B-5.0% | $1.38B— | |
| Consumer Services | $258.5M+21.1% | $213.5M+50.6% | $141.8M+49.3% | $95M— | |
| Operating Income by Business | |||||
| Consumer Money Transfer | $674.6M-8.5% | $737.4M-1.8% | $750.8M-1.9% | $765.1M-21.7% | |
| Consumer Services | $115.9M+122% | $52.3M-43.5% | $92.5M-8.2% | $100.8M+102% | |
| Depreciation And Amortization by Business | |||||
| Consumer Money Transfer | $100M+0.8% | $99.2M+2.1% | $97.2M+0.9% | $96.3M-47.0% | |
| Consumer Services | $21.1M+23.4% | $17.1M+72.7% | $9.9M+41.4% | $7M-33.3% | |
| Direct Operating Costs by Business | |||||
| Consumer Money Transfer | $1.64B-5.5% | $1.73B-6.0% | $1.84B+5.4% | $1.75B— | |
| Consumer Services | $147.8M+14.8% | $128.8M+64.9% | $78.1M-5.1% | $82.3M— | |
| Revenue by Product | |||||
| Consumer Money Transfers | $3.51B-7.7% | $3.8B-5.2% | $4.01B+0.3% | $3.99B-9.1% | |
| Consumer Services | $543.3M+32.0% | $411.7M+27.7% | $322.3M+13.0% | $285.1M+11.8% | |
| Revenue Not From Contract With Customer Other by Product | |||||
| Consumer Money Transfers | $100.6M-10.3% | $112.2M-5.0% | $118.1M-11.1% | $132.8M+81.7% | |
| Consumer Services | $70.5M+0.1% | $70.4M+9.7% | $64.2M+153% | $25.4M-22.8% | |
| Revenue by Geography | |||||
| Asia Pacific | $196M-3.0% | $202M-6.1% | $215.1M-12.6% | $246M— | |
| Europe And Cis | $1.12B+13.2% | $993.6M+1.0% | $983.3M— | —— | |
| Latin America And Caribbean | $571.1M+2.4% | $557.7M+6.9% | $521.8M+5.7% | $493.8M+6.6% | |
| Middle East Africa And South Asia | $543.5M-18.3% | $665.3M-19.8% | $829.8M+31.4% | $631.3M-4.9% | |
| North America Member | $1.44B-10.2% | $1.61B0.0% | $1.61B-5.4% | $1.7B-8.5% | |
| US | $1.4B-8.7% | $1.54B+1.9% | $1.51B-4.3% | $1.58B-7.5% |
Chart any of these lines over time, or line them up against competitors.
Compare these in charts →Questions, answered.
- How does Western Union break its business down?
- Western Union (WU) reports revenue by business across 2 parts — Consumer Money Transfer and Consumer Services. Each is extracted from the segment footnotes and tracked over time.
- Where does Western Union's segment data come from?
- Segment breakdowns are pulled from the segment footnotes in Western Union's SEC filings (the XBRL dimensional tags), so every line ties back to a reported figure. Switch between quarterly, annual, and TTM, or open any segment for its full history.
