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Western Union WU Consumer Services — Revenue Not From Contract With Customer Other

Other product segments

Consumer Money Transfers
$18M-32.8%

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Other financials

Income statement

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Revenue$982.7M-0.1%
Gross profit$327.8M-10.0%
Operating income$123.0M-30.7%
Net income$64.7M-47.6%
EPS (diluted)$0.20-44.4%

Balance sheet

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Cash & equivalents$909.2M-29.5%
Total debt$2.6B-6.0%
Total assets$8.1B-2.9%

Cash flow

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Operating cash flow$109.0M-26.5%
CapEx$6.4M+88.2%
Free cash flow$102.6M-29.1%

Valuation

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Market cap$2.2B-23.5%
Enterprise value$3.91B-12.3%
P/E+1.8×
P/S0.5×-0.1×

Profitability

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Gross margin36.1%-1.2pp
Operating margin17.4%+0.2pp
Net margin10.9%-11.2pp
FCF margin11.6%

Returns & leverage

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Return on equity19.9%
Debt / equity6.3×

Where this comes from

Reported directly by Western Union in its filing.

Tagged under the XBRL concept us-gaap:RevenueNotFromContractWithCustomerOther.

The official record: Western Union’s 10-Q, filed April 24, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is Western Union's consumer services — revenue not from contract with customer other?
Western Union (WU) reported consumer services — revenue not from contract with customer other of $16M in Q1 2026.
How has Western Union's consumer services — revenue not from contract with customer other changed year-over-year?
Western Union's consumer services — revenue not from contract with customer other decreased by 11.6% year-over-year, from $18.1M to $16M.
What is the long-term trend for Western Union's consumer services — revenue not from contract with customer other?
Over 4 years (2021 to 2025), Western Union's consumer services — revenue not from contract with customer other has grown at a 21.0% compound annual growth rate (CAGR), from $32.9M to $70.5M.
What does consumer services — revenue not from contract with customer other mean?
This metric captures ancillary revenue streams within the consumer services segment that are not derived from direct customer contracts, such as incidental fees, float interest, or other non-contractual service income. It provides insight into the diversification of the segment's income base beyond core transaction fees. Monitoring this helps investors understand the stability and secondary revenue potential of the business model.