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ServiceNow·Income Statement·109 metrics

Breakdown

MetricQ2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Revenue$2.6B$2.8B$3B$3.1B$3.2B$3.4B$3.6B$3.8B
Revenue recognized that was included in deferred income at the beginning of the period$2.6B$3.2B
Cash Provided by (Used in) Financing Activity, Including Discontinued Operation-$137M-$292M-$471M-$398M-$546M-$657M-$739M-$2.2B
Treasury stock, value, acquired$0$225M$296M$298M$361M$584M$597M$2.2B
Payments for Repurchase of Common Stock$0$225M$296M$298M$361M$584M$597M$2.2B
Cash Provided by (Used in) Operating Activity, Including Discontinued Operation$620M$671M$1.6B$1.7B$716M$813M$2.2B$1.7B
Payments to Acquire Businesses, Net of Cash Acquired$31M$41M$31M$18M$58M$139M$869M$1.3B
Proceeds from sales and redemptions of investments in debt securities classified as available for sale$1B$911M$728M$1.2B$1.1B$1.1B$728M$1.1B
Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Period Increase (Decrease), Including Exchange Rate Effect and Discontinued Operation$101.5M$101.5M$101.5M$1.1B-$1B
Goodwill Additions$17M$39M$1.8B$977M
Increase Decrease In Receivables-$901M-$912M
Share-based compensation expense related to employee stock plans$444M$426M$454M$470M$499M$492M$494M$547M
Stock-based compensation$444M$426M$454M$470M$499M$492M$494M$547M
Comprehensive Income (Loss), Net of Tax, Attributable to Parent$252M$490M$336M$458M$406M$534M$437M$457M
Cash Provided by (Used in) Investing Activity, Including Discontinued Operation-$371M-$658M-$738M-$217M-$423M-$551M-$498M-$451M
Increase in accrued expenses and other liabilities$149M-$125M$323M-$287M$176M-$100M$460M-$439M
Undiscounted cash flows$95.3M$95.3M$95.3M$95.3M$341M
Increase (decrease) in contract liabilities and current deferred income-$82M-$263M$1.5B-$148M-$116M-$449M$1.9B-$278M
Accounts payable$65M-$130M-$94M$234M$7M$250M
Increase (Decrease) in Deferred Charges$141M$155M$252M$155M$136M$171M$296M$195M
Amortization of deferred commissions$132M$140M$147M$145M$148M$161M$167M$168M
Share-Based Payment Arrangement, Decrease for Tax Withholding Obligation$137M$173M$175M$253M$185M$190M$142M$164M
Payment, Tax Withholding, Share-Based Payment Arrangement$137M$173M$175M$253M$185M$190M$142M$164M
Proceeds from issuance of common stock relating to employee stock plans$106M$153M$117M$153M
Issuance of common stock in connection with the Spin-Off and reclassification of net parent investment$0$106M$0$153M$0$117M$0$153M
Depreciation$88M$96M$107M$112M$120M$133M$143M$148M
Payments to Acquire Property, Plant, and Equipment$262M$202M$253M$205M$190M$235M$238M$141M
Payments To Acquire Non-Marketable Investments$46M$61M$32M$4M$134M$121M
Increase (Decrease) in Deferred Income Taxes-$24M$0-$51M-$32M-$16M-$124M-$77M-$102M
Capital investments accrued but not yet paid$6M$56M$26M$88M$100M
Interest income$104M$108M$106M$115M$116M$115M$105M$88M
Other income, net (Note 6)-$10M-$10M-$17M-$11M-$3M$7M-$7M$82M
All other operating activities-$7M-$6M-$20M$4M$58M$61M-$82M
Amortization of capitalized software and acquired intangible assets$24M$23M$23M$21M$25M$33M$41M$77M
Right Of Use Asset Obtained In Exchange For Operating Lease Liability$3M$7M$63M$141M$32M$22M$30M$61M
Number of additional shares authorized under the plan (in shares)10M10M50M50M
Net gains (losses) deferred$10M-$52M$80M-$52M-$99M$36M$43M
Increase (Decrease) in Prepaid Expense and Other Assets$146M$15M$65M$139M$83M$0$185M$42M
Income Taxes Paid, Net$91M$71M$47M$36M$93M$52M$102M$38M
Foreign currency translation gains (losses)-$17M$50M-$96M$36M$115M-$11M$8M-$35M
Payments to Acquire Investments$1.1B$1.3B$1.1B$1.1B$1.2B$397M$95M$31M
Operating Lease Payments$22M$20M$24M$24M$29M$27M$27M$29M
Payment for (Proceeds from) Other Investing Activity$8M-$27M$61M-$3M-$41M-$12M-$28M
Stock options excluded as their inclusion would be anti-dilutive (in shares)2.9M1.1M3.6M11.5M2.4M2.4M10.8M23.3M
Net unrealized gains (losses) on securities still held-$3M$60M$14M$5M$7M$1M-$20M
Foreign Currency Translation and Other Adjustments-$35M$3M$6M-$14M
Other comprehensive income (loss)-$10M$58M-$48M-$2M$21M$32M$36M-$12M
Interest Paid, Excluding Capitalized Interest, Operating Activity$1M$11M$0$11M$11M$11M
Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested In Period Fair Value1$34M$1M$57M$26M$9M
Effect of exchange rate changes on cash, cash equivalents and restricted cash-$4.3M-$4.3M-$4.3M$5M-$5M
Add - Incremental shares under stock-based compensation plans (in shares)12.9M12.8M10M4.7M
New issues (in shares)12.8M4M11.9M4.2M
Equity awards assumed in business combinations$1M$1M$1M$1M$4M
Intrinsic value of stock options exercised$1M$31M$1M$1M$0$10M$1M$1M
Granted (in shares)00426K402K
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period128K157K22K
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period74K2K179K9K
Weighted-average grant date fair value of stock options (in dollars per share)$133.64$92.12
Exercised (in shares)$324.80$84.81$116.60$21.05
Options canceled (in dollars per share)$645.02$131.10$20.56
Granted (in shares)$20.34$18.54
Number of equity incentive plans3.003.00
Advertising costs$73.8M$73.8M$73.8M$87M$87M$87M$87M
Pre-tax stock-based compensation cost$436.5M$436.5M$436.5M$488.8M$488.8M$488.8M$488.8M
Federal$9M$9M$9M$9M$9M$9M$9M
Foreign$32.5M$32.5M$32.5M$45.8M$45.8M$45.8M$45.8M
Federal$12.8M$12.8M$12.8M$42.3M$42.3M$42.3M$42.3M
Deferred taxes$24.5M$24.5M$24.5M$62.8M$62.8M$62.8M$62.8M
State-$1.3M-$1.3M-$1.3M$6.3M$6.3M$6.3M$6.3M
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent-0.2%0.1%
Effective Income Tax Rate Reconciliation, Cross-Border, Other, Amount$1.5M$1.5M$1.5M$250K$250K$250K$250K
Other0.3%0.1%
Global Intangible Low-taxed Income, net of credits-$7.3M-$7.3M-$7.3M-$5.5M-$5.5M-$5.5M-$5.5M
Global Intangible Low-taxed Income, net of credits-1.6%-1.0%
Other0.8%1.3%
Acquisition-related effects-$1.3M-$1.3M-$1.3M$7.3M$7.3M$7.3M$7.3M
Officer’s compensation$7M$7M$7M$8M$8M$8M$8M
Officer’s compensation1.6%1.4%
Share-based compensation-4.5%-2.9%
Acquisition-related effects-0.3%1.3%
State income taxes – net of federal income tax benefit$0$0$0$0$0$0$0
Changes in unrecognized tax benefits0.2%0.5%
Share-Based Payment Arrangement, Expense, Tax Benefit$85M$85M$85M$91.3M$91.3M$91.3M$91.3M
Federal taxes$16M$16M$16M$11.5M$11.5M$11.5M$11.5M
Foreign$27.8M$27.8M$27.8M$38.5M$38.5M$38.5M$38.5M
State taxes$13.8M$13.8M$13.8M$20.8M$20.8M$20.8M$20.8M
Effective Income Tax Rate Reconciliation at Federal Statutory Income Tax Rate, Amount$91.3M$91.3M$91.3M$118.8M$118.8M$118.8M$118.8M
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Other, Amount$3.3M$3.3M$3.3M$7.3M$7.3M$7.3M$7.3M
Share-based compensation-$19.5M-$19.5M-$19.5M-$16.5M-$16.5M-$16.5M-$16.5M
Effective Income Tax Rate Reconciliation, Other Adjustments, Amount$500K$500K$500K-$500K-$500K-$500K-$500K
Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount$8.3M$8.3M$8.3M$12.8M$12.8M$12.8M$12.8M
Changes in unrecognized tax benefits$750K$750K$750K$2.8M$2.8M$2.8M$2.8M
Number of operating segments0.250.250.251.00
Number of reportable segments0.250.250.251.00
Other comprehensive income/(loss) before reclassifications-$4.3M-$4.3M-$4.3M$11.3M$11.3M$11.3M$11.3M
Other comprehensive income/(loss)-$7.8M-$7.8M-$7.8M$21.8M$21.8M$21.8M$21.8M
Payments to Acquire Intangible Assets$9M$0$10M$34M$9M$0
Percentage of U.S. revenues in North America94.0%94.0%
Reclassification from AOCI, Current Period, Net of Tax, Attributable to Parent$3.5M$3.5M$3.5M-$10.5M-$10.5M-$10.5M-$10.5M
Weighted-average dividend yield0.0%0.0%
Stock split, conversion ratio (in shares)500.0%
Supply chain finance program, payments$41M$41M$41M$41M
Invoices confirmed during the period$62.8M$62.8M$62.8M$62.8M
Number of shares purchased (in shares)0300K4M1.6M400K600K10.3M
Unrecognized Tax Benefits Decreases Resulting From Prior Period Tax Positions$500K$500K$500K$750K$750K$750K$750K
Unrecognized tax benefits, settlements$750K$750K$750K$0$0$0$0
Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions$18.3M$18.3M$18.3M$29M$29M$29M$29M
Additions for tax positions of prior years$500K$500K$500K$0$0$0$0

Metrics

Share-Based Payment Arrangement, Decrease for Tax Withholding Obligation

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Share-based compensation expense related to employee stock plans

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Advertising costs

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Pre-tax stock-based compensation cost

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Amortization of deferred commissions

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Amortization of capitalized software and acquired intangible assets

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Stock options excluded as their inclusion would be anti-dilutive (in shares)

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Number of installments

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Capital investments accrued but not yet paid

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Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Period Increase (Decrease), Including Exchange Rate Effect and Discontinued Operation

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Comprehensive Income (Loss), Net of Tax, Attributable to Parent

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Revenue recognized that was included in deferred income at the beginning of the period

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Deferred taxes

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Depreciation

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Effect of exchange rate changes on cash, cash equivalents and restricted cash

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Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent

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Effective Income Tax Rate Reconciliation, Cross-Border, Other, Amount

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Global Intangible Low-taxed Income, net of credits

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Global Intangible Low-taxed Income, net of credits

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Acquisition-related effects

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Officer’s compensation

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Officer’s compensation

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Share-based compensation

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Acquisition-related effects

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State income taxes – net of federal income tax benefit

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Changes in unrecognized tax benefits

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Share-Based Payment Arrangement, Expense, Tax Benefit

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Equity awards assumed in business combinations

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Goodwill Additions

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Foreign Currency Translation and Other Adjustments

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Federal taxes

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State taxes

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Effective Income Tax Rate Reconciliation at Federal Statutory Income Tax Rate, Amount

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Effective Income Tax Rate Reconciliation, Nondeductible Expense, Other, Amount

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Share-based compensation

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Effective Income Tax Rate Reconciliation, Other Adjustments, Amount

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Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount

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Changes in unrecognized tax benefits

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Income Taxes Paid, Net

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Accounts payable

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Increase in accrued expenses and other liabilities

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Increase (decrease) in contract liabilities and current deferred income

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Increase (Decrease) in Deferred Charges

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Increase (Decrease) in Deferred Income Taxes

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Increase (Decrease) in Prepaid Expense and Other Assets

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Increase Decrease In Receivables

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Add - Incremental shares under stock-based compensation plans (in shares)

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Interest income

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Interest Paid, Excluding Capitalized Interest, Operating Activity

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Undiscounted cash flows

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Cash Provided by (Used in) Financing Activity, Including Discontinued Operation

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Cash Provided by (Used in) Investing Activity, Including Discontinued Operation

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Cash Provided by (Used in) Operating Activity, Including Discontinued Operation

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Number of operating segments

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Number of reportable segments

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Other comprehensive income/(loss) before reclassifications

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Operating Lease Payments

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Net gains (losses) deferred

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Foreign currency translation gains (losses)

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Other comprehensive income (loss)

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Other comprehensive income/(loss)

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Net unrealized gains (losses) on securities still held

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Other income, net (Note 6)

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All other operating activities

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Payment for (Proceeds from) Other Investing Activity

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Payments for Repurchase of Common Stock

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Payment, Tax Withholding, Share-Based Payment Arrangement

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Payments to Acquire Businesses, Net of Cash Acquired

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Payments to Acquire Intangible Assets

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Payments to Acquire Investments

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Payments To Acquire Non-Marketable Investments

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Payments to Acquire Property, Plant, and Equipment

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Percentage of U.S. revenues in North America

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Proceeds from sales and redemptions of investments in debt securities classified as available for sale

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Proceeds from issuance of common stock relating to employee stock plans

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Reclassification from AOCI, Current Period, Net of Tax, Attributable to Parent

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Right Of Use Asset Obtained In Exchange For Operating Lease Liability

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Stock-based compensation

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Weighted-average grant date fair value of stock options (in dollars per share)

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Granted (in shares)

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Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period

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Number of equity incentive plans

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Number of additional shares authorized under the plan (in shares)

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Weighted-average dividend yield

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Intrinsic value of stock options exercised

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Options canceled (in dollars per share)

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Granted (in shares)

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Exercised (in shares)

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Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested In Period Fair Value1

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New issues (in shares)

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Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period

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Issuance of common stock in connection with the Spin-Off and reclassification of net parent investment

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Stock split, conversion ratio (in shares)

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Supply chain finance program, payments

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Invoices confirmed during the period

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Number of shares purchased (in shares)

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Treasury stock, value, acquired

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Unrecognized Tax Benefits Decreases Resulting From Prior Period Tax Positions

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Unrecognized tax benefits, settlements

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Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions

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Additions for tax positions of prior years

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