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ServiceNow NOW Professional services and other — Total cost of revenues
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Where this comes from
Reported directly by ServiceNow in its filing.
Tagged under the XBRL concept us-gaap:CostOfRevenue.
The source filing: ServiceNow’s 10-Q, filed July 23, 2026.
- Filed
- Jul 22, 2026, 8:00 PM EDT
- Fiscal quarter
- Q2 FY2026
- Calendar quarter
- Q2 2026
- Accession
- 0001373715-26-000076
| Line item | Three Months Ended June 30, 2026 | Three Months Ended June 30, 2025 | Six Months Ended June 30, 2026 | Six Months Ended June 30, 2025 |
|---|---|---|---|---|
| Total revenues | 3,987 | 3,215 | 7,757 | 6,303 |
| Cost of revenues(1): | ||||
| Subscription | 1,030 | 625 | 1,850 | 1,186 |
| Professional services and other | 139 | 99 | 259 | 189 |
| Total cost of revenues | 1,169 | 724 | 2,109 | 1,375 |
| Gross profit | 2,818 | 2,491 | 5,648 | 4,928 |
| Operating expenses(1): | ||||
| Sales and marketing | 1,372 | 1,128 | 2,588 | 2,182 |
Item 1. Financial Statements
FAQ
- What is ServiceNow's professional services and other — total cost of revenues?
- ServiceNow (NOW) reported professional services and other — total cost of revenues of $139M in Q2 2026.
- How has ServiceNow's professional services and other — total cost of revenues changed year-over-year?
- ServiceNow's professional services and other — total cost of revenues increased by 40.4% year-over-year, from $99M to $139M.
- What is the long-term trend for ServiceNow's professional services and other — total cost of revenues?
- Over 4 years (2021 to 2025), ServiceNow's professional services and other — total cost of revenues has grown at a 5.8% compound annual growth rate (CAGR), from $330M to $414M.
- What does professional services and other — total cost of revenues mean?
- This metric captures the direct costs associated with delivering professional services, including personnel costs for consultants, training materials, and third-party contractor expenses. It serves as a measure of the operational efficiency and resource intensity required to support customer implementations. Monitoring this helps evaluate the profitability of the services arm relative to the revenue it generates.
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