ServiceNow NOW Professional services and other — Total cost of revenues

Other product segments

Similar metrics at other companies

VEEVProfessional services and other — Total cost of revenues

$121.82M+27.6%

OKTAProfessional services and other — Total Cost of Revenue

$20M+5.3%

DOCUProfessional services and other — Total Cost of Revenue

$20.54M-3.7%

DTService — Cost of revenues

$23.11M+9.6%

GWREServices — Total Cost of Revenue

$67.64M+28.8%

BSYServices — Total cost of revenues

$20.68M+7.9%

Questions, answered.

What is ServiceNow's professional services and other — total cost of revenues?

ServiceNow (NOW) reported professional services and other — total cost of revenues of $120M in Q1 2026.

How has ServiceNow's professional services and other — total cost of revenues changed year-over-year?

ServiceNow's professional services and other — total cost of revenues increased by 33.3% year-over-year, from $90M to $120M.

What is the long-term trend for ServiceNow's professional services and other — total cost of revenues?

Over 4 years (2021 to 2025), ServiceNow's professional services and other — total cost of revenues has grown at a 5.8% compound annual growth rate (CAGR), from $330M to $414M.

What does professional services and other — total cost of revenues mean?

The total direct expenses incurred to provide professional services, training, and implementation support.

How do you interpret professional services and other — total cost of revenues?

An increase relative to revenue may signal declining service margins or higher labor costs, while a decrease suggests improved operational efficiency or better utilization of service personnel.

How does professional services and other — total cost of revenues compare across companies?

Comparable to cost of services or cost of professional services reported by enterprise software peers.