What is ServiceNow's R&D?

ServiceNow (NOW) reported R&D of $823M in Q1 2026.

How has ServiceNow's R&D changed year-over-year?

ServiceNow's R&D increased by 17.1% year-over-year, from $703M to $823M.

What is the long-term trend for ServiceNow's R&D?

Over 4 years (2021 to 2025), ServiceNow's R&D has grown at a 20.6% compound annual growth rate (CAGR), from $1.4B to $2.96B.

Costs of research activities to discover new knowledge and development activities to translate research into new or improved products, services, processes, or technologies.

ServiceNow NOW R&D

R&D at other companies

International Business MachinesIBM

$2.17B+11.4%

Open TextOTEX

$171.17M-13.3%

PegasystemsPEGA

$82.05M+10.4%

SalesforceCRM

$1.63B+11.4%

Workday, Inc.WDAY

$705M+6.3%

OracleORCL

$2.61B-1.5%

Other financials

Income statement

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Revenue$3.8B+22.1%

Gross profit$2.8B+16.1%

Operating income$503.0M+11.5%

Net income$469.0M+2.0%

EPS (diluted)$0.45+2.3%

Balance sheet

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Cash & equivalents$2.7B-19.8%

Total debt$940.0M+3.4%

Total equity$11.7B+15.7%

Total assets$24.4B+16.3%

Cash flow

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Operating cash flow$1.7B-0.4%

CapEx$141.0M-31.2%

Free cash flow$1.5B+3.9%

Valuation

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Market cap$102.39B-47.7%

Enterprise value$100.62B-48.0%

P/E58.3×-59.5×

P/S7.3×-8.9×

Profitability

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Gross margin76.6%-2.4pp

Operating margin13.4%+0.5pp

Net margin12.6%-0.8pp

FCF margin33.2%+1.1pp

Returns & leverage

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Return on equity16.1%-0.8pp

Debt / equity0.1×0.0×

Current ratio0.8×-0.3×

Where this comes from

Reported directly by ServiceNow in its filing.

Tagged under the XBRL concept us-gaap:ResearchAndDevelopmentExpense.

The official record: ServiceNow’s 10-Q, filed April 23, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is ServiceNow's R&D?: ServiceNow (NOW) reported R&D of $823M in Q1 2026.
How has ServiceNow's R&D changed year-over-year?: ServiceNow's R&D increased by 17.1% year-over-year, from $703M to $823M.
What is the long-term trend for ServiceNow's R&D?: Over 4 years (2021 to 2025), ServiceNow's R&D has grown at a 20.6% compound annual growth rate (CAGR), from $1.4B to $2.96B.
What does R&D mean?: Costs of research activities to discover new knowledge and development activities to translate research into new or improved products, services, processes, or technologies.