What is ServiceNow's deferred revenue?

ServiceNow (NOW) reported deferred revenue of $8.03B in Q1 2026.

How has ServiceNow's deferred revenue changed year-over-year?

ServiceNow's deferred revenue increased by 19.2% year-over-year, from $6.74B to $8.03B.

What is the long-term trend for ServiceNow's deferred revenue?

Over 5 years (2020 to 2025), ServiceNow's deferred revenue has grown at a 22.9% compound annual growth rate (CAGR), from $2.96B to $8.31B.

What does deferred revenue mean?

Payments received from customers for goods or services to be delivered within one year — recognized as revenue as performance obligations are satisfied.

ServiceNow NOW Deferred Revenue

Deferred Revenue at other companies

Open TextOTEX

$1.51B-1.2%

PegasystemsPEGA

$557.45M+18.8%

SalesforceCRM

$20.36B+14.4%

Workday, Inc.WDAY

$4.33B+13.5%

OracleORCL

$9.92B+5.6%

Appian CorporationAPPN

$320.4M+23.9%

Other financials

Income statement

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Revenue$3.8B+22.1%

Gross profit$2.8B+16.1%

Operating income$503.0M+11.5%

Net income$469.0M+2.0%

EPS (diluted)$0.45+2.3%

Balance sheet

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Cash & equivalents$2.7B-19.8%

Total debt$940.0M+3.4%

Total equity$11.7B+15.7%

Total assets$24.4B+16.3%

Cash flow

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Operating cash flow$1.7B-0.4%

CapEx$141.0M-31.2%

Free cash flow$1.5B+3.9%

Valuation

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Market cap$112.25B-47.6%

Enterprise value$110.48B-47.9%

P/E63.9×-65.2×

P/S8×-9.7×

Profitability

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Gross margin76.6%-2.4pp

Operating margin13.4%+0.5pp

Net margin12.6%-0.8pp

FCF margin33.2%+1.1pp

Returns & leverage

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Return on equity16.1%-0.8pp

Debt / equity0.1×0.0×

Current ratio0.8×-0.3×

Where this comes from

Reported directly by ServiceNow in its filing.

Tagged under the XBRL concept us-gaap:ContractWithCustomerLiabilityCurrent.

The official record: ServiceNow’s 10-Q, filed April 23, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is ServiceNow's deferred revenue?: ServiceNow (NOW) reported deferred revenue of $8.03B in Q1 2026.
How has ServiceNow's deferred revenue changed year-over-year?: ServiceNow's deferred revenue increased by 19.2% year-over-year, from $6.74B to $8.03B.
What is the long-term trend for ServiceNow's deferred revenue?: Over 5 years (2020 to 2025), ServiceNow's deferred revenue has grown at a 22.9% compound annual growth rate (CAGR), from $2.96B to $8.31B.
What does deferred revenue mean?: Payments received from customers for goods or services to be delivered within one year — recognized as revenue as performance obligations are satisfied.