ServiceNow Deferred Revenue decreased by 3.4% to $8.03B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 19.2%, from $6.74B to $8.03B. Over 5 years (FY 2020 to FY 2025), Deferred Revenue shows an upward trend with a 22.9% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
An increase is generally positive, signaling strong future demand and cash collection, while a decrease indicates the fulfillment of obligations.
This represents payments received from customers for goods or services that have not yet been delivered or performed. It...
Common in subscription and long-term contract businesses; highly indicative of future revenue visibility.
deferred_revenue_current| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $3.02B | $2.95B | $3.84B | $3.85B | $3.69B | $3.49B | $4.66B | $4.74B | $4.61B | $4.44B | $5.79B | $5.70B | $5.62B | $5.46B | $6.82B | $6.74B | $6.80B | $6.35B | $8.31B | $8.03B |
| QoQ Change | — | -2.4% | +30.1% | +0.4% | -4.3% | -5.3% | +33.5% | +1.8% | -2.7% | -3.8% | +30.3% | -1.5% | -1.5% | -2.8% | +25.0% | -1.2% | +1.0% | -6.7% | +31.0% | -3.4% |
| YoY Change | — | — | — | — | +21.9% | +18.4% | +21.5% | +23.2% | +25.1% | +27.2% | +24.1% | +20.2% | +21.7% | +22.9% | +17.9% | +18.2% | +21.1% | +16.3% | +21.9% | +19.2% |