What is ServiceNow's total cost of revenue?

ServiceNow (NOW) reported total cost of revenue of $940M in Q1 2026.

How has ServiceNow's total cost of revenue changed year-over-year?

ServiceNow's total cost of revenue increased by 44.4% year-over-year, from $651M to $940M.

What is the long-term trend for ServiceNow's total cost of revenue?

Over 4 years (2021 to 2025), ServiceNow's total cost of revenue has grown at a 21.9% compound annual growth rate (CAGR), from $1.35B to $2.98B.

What does total cost of revenue mean?

The aggregate of all direct costs attributable to producing goods and delivering services that generated the company's revenue, including materials, labor, and overhead.

ServiceNow NOW Total Cost of Revenue

Total Cost of Revenue at other companies

International Business MachinesIBM

$6.97B+7.0%

Open TextOTEX

$345.23M-3.1%

PegasystemsPEGA

$106.75M+4.2%

SalesforceCRM

$2.57B+13.5%

Appian CorporationAPPN

$54.41M+23.5%

OracleORCL

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Segments

By product

See full

Subscription$820M+46.2%

Professional services and other$120M+33.3%

Other financials

Income statement

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Revenue$3.8B+22.1%

Gross profit$2.8B+16.1%

Operating income$503.0M+11.5%

Net income$469.0M+2.0%

EPS (diluted)$0.45+2.3%

Balance sheet

See full

Cash & equivalents$2.7B-19.8%

Total debt$940.0M+3.4%

Total equity$11.7B+15.7%

Total assets$24.4B+16.3%

Cash flow

See full

Operating cash flow$1.7B-0.4%

CapEx$141.0M-31.2%

Free cash flow$1.5B+3.9%

Valuation

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Market cap$102.39B-47.7%

Enterprise value$100.62B-48.0%

P/E58.3×-59.5×

P/S7.3×-8.9×

Profitability

See full

Gross margin76.6%-2.4pp

Operating margin13.4%+0.5pp

Net margin12.6%-0.8pp

FCF margin33.2%+1.1pp

Returns & leverage

See full

Return on equity16.1%-0.8pp

Debt / equity0.1×0.0×

Current ratio0.8×-0.3×

Where this comes from

Reported directly by ServiceNow in its filing.

Tagged under the XBRL concept us-gaap:CostOfRevenue.

The official record: ServiceNow’s 10-Q, filed April 23, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is ServiceNow's total cost of revenue?: ServiceNow (NOW) reported total cost of revenue of $940M in Q1 2026.
How has ServiceNow's total cost of revenue changed year-over-year?: ServiceNow's total cost of revenue increased by 44.4% year-over-year, from $651M to $940M.
What is the long-term trend for ServiceNow's total cost of revenue?: Over 4 years (2021 to 2025), ServiceNow's total cost of revenue has grown at a 21.9% compound annual growth rate (CAGR), from $1.35B to $2.98B.
What does total cost of revenue mean?: The aggregate of all direct costs attributable to producing goods and delivering services that generated the company's revenue, including materials, labor, and overhead.