What is ServiceNow's revenue?

ServiceNow (NOW) generated $14.0B in revenue over the trailing twelve months, up 21.7% year over year.

Is ServiceNow profitable?

ServiceNow reported $1.8B in net income over the trailing twelve months, a 12.6% net margin.

What are ServiceNow's profit margins?

Gross margin is 76.6% and operating margin is 13.4%, with a 12.6% net margin.

What is ServiceNow's earnings per share?

ServiceNow's diluted EPS over the trailing twelve months is $5.13.

Where does ServiceNow's income statement data come from?

Every line is extracted from ServiceNow's SEC filings (10-K and 10-Q) and tagged in XBRL. Switch between quarterly, annual, and trailing-twelve-month views, or open any line for its full history and peer comparisons.

ServiceNow NOW Income Statement

Income Statement Balance Sheet Cash Flow Ratios Segments

Quarterly Annual TTM

YoY

Simplified Detailed

	FY'25	FY'24	FY'23	FY'22
Total revenue	$13.28B+20.9%	$10.98B+22.4%	$8.97B+23.8%	$7.25B+22.9%
Total cost of revenue	$2.98B+30.4%	$2.29B+19.1%	$1.92B+22.1%	$1.57B+16.3%
Gross profit	$10.3B+18.4%	$8.7B+23.4%	$7.05B+24.3%	$5.67B+24.9%
Gross margin	77.5%-1.6pp	79.2%+0.6pp	78.6%+0.3pp	78.3%+1.2pp
Research and development	$2.96B+16.4%	$2.54B+19.7%	$2.12B+20.1%	$1.77B+26.6%
Selling and marketing	$4.39B+13.9%	$3.85B+16.8%	$3.3B+17.3%	$2.81B+22.8%
General and administrative	$1.12B+20.0%	$936M+8.5%	$863M+17.4%	$735M+23.1%
Compensation and benefits	——	$1.75B+8.9%	$1.6B+14.5%	$1.4B+23.9%
Occupancy and equipment	——	$130M+0.8%	$129M+16.2%	$111M+12.1%
Depreciation and amortization	$738M+30.9%	$564M+0.4%	$562M+29.8%	$433M-8.3%
Acquisition and integration costs	$96M—	$0—	$0—	——
Other operating expenses	$8.47B+15.5%	$7.33B+16.6%	$6.29B+18.3%	$5.32B+24.1%
Total operating expenses	$8.47B+15.5%	$7.33B+16.6%	$6.29B+18.3%	$5.32B+24.1%
Operating income	$1.82B+33.7%	$1.36B+79.0%	$762M+115%	$355M+38.1%
Operating margin	13.7%+1.3pp	12.4%+3.9pp	8.5%+3.6pp	4.9%+0.5pp
Interest expense	——	$23M0.0%	$23M-14.8%	$27M-3.6%
Other income (expense), net	——	-$45M+19.6%	-$56M-43.6%	-$39M-39.3%
Income before income taxes	$2.26B+30.1%	$1.74B+72.4%	$1.01B+153%	$399M+60.2%
Income tax expense	$513M+63.9%	$313M+140%	-$775M-1,147%	$74M+289%
Net income	$1.75B+22.7%	$1.43B-17.7%	$1.73B+433%	$325M+40.9%
Net margin	13.2%+0.2pp	13%-6.3pp	19.3%+14.8pp	4.5%+0.6pp
Diluted earnings per share	——	——	——	$1.60+40.4%
Basic earnings per share	——	——	——	$1.61+37.6%
Weighted-average shares, diluted	2.5B+50.8%	1.7B+1.4%	1.6B+102%	812.5M+0.2%
Weighted-average shares, basic	2.5B+51.0%	1.6B+0.8%	1.6B+103%	804.5M+1.7%
Share-Based Payment Arrangement, Decrease for Tax Withholding Obligation	$770M+10.0%	$700M+52.5%	$459M+7.5%	$427M-30.2%
Share-based compensation expense related to employee stock plans	$1.96B+12.0%	$1.75B+8.9%	$1.6B+14.6%	$1.4B+23.9%
Advertising costs	$348M+18.0%	$295M+33.5%	$221M+10.0%	$201M+1.5%
Pre-tax stock-based compensation cost	$1.96B+12.0%	$1.75B+8.9%	$1.6B+14.5%	$1.4B+23.9%
Amortization of deferred commissions	$621M+12.9%	$550M+19.8%	$459M+28.2%	$358M+21.8%
Amortization of capitalized software and acquired intangible assets	$120M+27.7%	$94M+10.6%	$85M+4.9%	$81M+6.6%
Stock options excluded as their inclusion would be anti-dilutive (in shares)	27.1M+153%	10.7M-99.7%	3.1B+14,921%	20.6M+261%
Number of installments	——	——	——	——
Capital investments accrued but not yet paid	——	——	——	——
Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Period Increase (Decrease), Including Exchange Rate Effect and Discontinued Operation	——	$406M-5.4%	$429M—	——
Comprehensive Income (Loss), Net of Tax, Attributable to Parent	$1.84B+31.6%	$1.39B-22.4%	$1.8B+850%	$189M+11.2%
Revenue recognized that was included in deferred income at the beginning of the period	——	——	——	——
Federal	$36M0.0%	$36M+1,700%	$2M—	$0—
Foreign	$183M+40.8%	$130M+28.7%	$101M+120%	$46M-11.5%
Federal	$169M+231%	$51M+107%	-$750M-74,900%	-$1M+66.7%
Deferred taxes	$251M+156%	$98M+111%	-$857M-5,813%	$15M+144%
State	$25M+600%	-$5M+96.3%	-$135M-13,400%	-$1M+66.7%
Depreciation	$508M+36.9%	$371M-0.3%	$372M+42.5%	$261M-16.3%
Effect of exchange rate changes on cash, cash equivalents and restricted cash	——	-$17M-1,800%	$1M—	——
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Percent	——	——	——	——
Effective Income Tax Rate Reconciliation, Cross-Border, Other, Amount	$1M-83.3%	$6M+500%	$1M—	——
Other	——	——	——	——
Global Intangible Low-taxed Income, net of credits	-$22M+24.1%	-$29M-164%	$45M—	——
Global Intangible Low-taxed Income, net of credits	——	——	——	——
Other	——	——	——	——
Acquisition-related effects	$29M+680%	-$5M-267%	$3M—	——
Officer’s compensation	$32M+14.3%	$28M-12.5%	$32M—	——
Officer’s compensation	——	——	——	——
Share-based compensation	——	——	——	——
Acquisition-related effects	——	——	——	——
State income taxes – net of federal income tax benefit	$0.02+21.1%	$0.02+123%	-$0.08—	——
Changes in unrecognized tax benefits	——	——	——	——
Share-Based Payment Arrangement, Expense, Tax Benefit	$365M+7.4%	$340M+14.9%	$296M—	$0—
Equity awards assumed in business combinations	$4M—	——	——	——
Goodwill Additions	——	——	$413M—	——
Foreign Currency Translation and Other Adjustments	——	——	-$6M—	——
Federal taxes	$46M-28.1%	$64M+3,100%	$2M—	——
Foreign	$154M+38.7%	$111M+56.3%	$71M—	——
State taxes	$83M+50.9%	$55M+1.9%	$54M—	——
Effective Income Tax Rate Reconciliation at Federal Statutory Income Tax Rate, Amount	$475M+30.1%	$365M+72.2%	$212M+152%	$84M+58.5%
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Other, Amount	$29M+123%	$13M-18.8%	$16M—	——
Share-based compensation	-$66M+15.4%	-$78M-412%	$25M+257%	$7M+104%
Effective Income Tax Rate Reconciliation, Other Adjustments, Amount	-$2M-200%	$2M+200%	-$2M-129%	$7M+75.0%
Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount	$51M+54.5%	$33M+141%	-$81M-910%	$10M—
Changes in unrecognized tax benefits	$11M+267%	$3M-66.7%	$9M—	——
Income Taxes Paid, Net	$283M+23.0%	$230M+81.1%	$127M+182%	$45M—
Accounts payable	——	-$52M—	——	——
Increase in accrued expenses and other liabilities	$249M+133%	$107M-39.2%	$176M+309%	$43M-57.8%
Increase (decrease) in contract liabilities and current deferred income	$1.18B0.0%	$1.18B+8.7%	$1.09B+20.0%	$904M-9.4%
Increase (Decrease) in Deferred Charges	$758M+6.3%	$713M-0.6%	$717M+26.7%	$566M+0.2%
Increase (Decrease) in Deferred Income Taxes	-$249M-142%	-$103M—	——	-$15M-144%
Increase (Decrease) in Prepaid Expense and Other Assets	$407M+22.6%	$332M+63.5%	$203M—	——
Increase Decrease In Receivables	——	——	——	——
Add - Incremental shares under stock-based compensation plans (in shares)	——	——	——	——
Interest income	$451M+7.6%	$419M+38.7%	$302M+264%	$83M+315%
Interest Paid, Excluding Capitalized Interest, Operating Activity	——	$23M0.0%	$23M-4.2%	$24M-41.5%
Undiscounted cash flows	$381M—	——	——	——
Cash Provided by (Used in) Financing Activity, Including Discontinued Operation	-$2.34B-74.2%	-$1.34B-67.2%	-$803M-133%	-$344M+32.0%
Cash Provided by (Used in) Investing Activity, Including Discontinued Operation	-$1.69B+32.5%	-$2.5B-15.4%	-$2.17B+16.1%	-$2.58B-60.7%
Cash Provided by (Used in) Operating Activity, Including Discontinued Operation	$5.44B+27.6%	$4.27B+25.6%	$3.4B+24.8%	$2.72B+24.3%
Number of operating segments	——	10.0%	10.0%	1—
Number of reportable segments	——	1—	——	——
Other comprehensive income/(loss) before reclassifications	$45M+365%	-$17M—	——	——
Operating Lease Payments	$107M+25.9%	$85M+3.7%	$82M+9.3%	$75M0.0%
Net gains (losses) deferred	——	$50M—	$0—	$0—
Foreign currency translation gains (losses)	$148M+259%	-$93M-444%	$27M—	——
Other comprehensive income (loss)	$87M+381%	-$31M-148%	$65M—	——
Other comprehensive income/(loss)	$87M+381%	-$31M-148%	$65M—	——
Net unrealized gains (losses) on securities still held	$27M—	——	$38M—	——
Other income, net (Note 6)	-$14M+68.9%	-$45M+19.6%	-$56M-43.6%	-$39M-39.3%
All other operating activities	——	-$51M—	$0—	——
Payment for (Proceeds from) Other Investing Activity	——	$36M—	——	-$18M—
Payments for Repurchase of Common Stock	$1.84B+164%	$696M+29.4%	$538M—	——
Payment, Tax Withholding, Share-Based Payment Arrangement	$770M+10.0%	$700M+52.5%	$459M+7.5%	$427M-30.2%
Payments to Acquire Businesses, Net of Cash Acquired	$1.08B+859%	$113M-59.5%	$279M+207%	$91M-88.4%
Payments to Acquire Intangible Assets	——	$40M+1,233%	$3M—	$0-100%
Payments to Acquire Investments	$2.81B-44.1%	$5.03B+8.6%	$4.63B+14.8%	$4.04B+62.5%
Payments To Acquire Non-Marketable Investments	——	$181M+141%	$75M-55.1%	$167M+135%
Payments to Acquire Property, Plant, and Equipment	$868M+1.9%	$852M+22.8%	$694M+26.2%	$550M+40.3%
Percentage of U.S. revenues in North America	——	——	——	——
Proceeds from sales and redemptions of investments in debt securities classified as available for sale	$4.14B+10.3%	$3.75B+6.5%	$3.52B+56.9%	$2.25B+5.9%
Proceeds from issuance of common stock relating to employee stock plans	——	——	$194M+9.6%	$177M+6.0%
Reclassification from AOCI, Current Period, Net of Tax, Attributable to Parent	-$42M-400%	$14M—	——	——
Revenue From Contract With Customer Excluding Assessed Tax	$13.28B+20.9%	$10.98B+22.4%	$8.97B+23.8%	$7.25B+22.9%
Right Of Use Asset Obtained In Exchange For Operating Lease Liability	$225M+168%	$84M-35.4%	$130M-32.3%	$192M-13.9%
Stock-based compensation	$1.96B+12.0%	$1.75B+8.9%	$1.6B+14.5%	$1.4B+23.9%
Weighted-average grant date fair value of stock options (in dollars per share)	——	——	——	——
Granted (in shares)	——	——	——	——
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Forfeitures in Period	——	——	——	——
Number of equity incentive plans	——	——	——	——
Number of additional shares authorized under the plan (in shares)	——	——	——	——
Weighted-average dividend yield	——	——	——	——
Intrinsic value of stock options exercised	$12M-65.7%	$35M+133%	$15M-62.5%	$40M-71.4%
Options canceled (in dollars per share)	——	——	——	——
Granted (in shares)	——	——	——	——
Exercised (in shares)	——	——	——	$143.45-32.5%
Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested In Period Fair Value1	——	$98M+1,300%	$7M-36.4%	$11M+10.0%
New issues (in shares)	——	——	——	——
Share-Based Compensation Arrangement by Share-Based Payment Award, Options, Exercises in Period	——	——	——	159K-67.7%
Issuance of common stock in connection with the Spin-Off and reclassification of net parent investment	$270M+13.9%	$237M+22.8%	$193M+9.0%	$177M+5.4%
Stock split, conversion ratio (in shares)	——	——	——	——
Supply chain finance program, payments	$164M—	——	——	——
Invoices confirmed during the period	$251M—	——	——	——
Number of shares purchased (in shares)	12.9M+187%	4.5M—	——	——
Treasury stock, value, acquired	$1.84B+164%	$696M—	——	——
Unrecognized Tax Benefits Decreases Resulting From Prior Period Tax Positions	$3M+50.0%	$2M—	$0-100%	$1M—
Unrecognized tax benefits, settlements	$0-100%	$3M+200%	$1M-50.0%	$2M—
Unrecognized Tax Benefits Increases Resulting From Current Period Tax Positions	$116M+58.9%	$73M+15.9%	$63M+65.8%	$38M0.0%
Additions for tax positions of prior years	$0-100%	$2M—	$0—	$0-100%
EBIT	$2.28B+29.6%	$1.76B+70.8%	$1.03B+142%	$426M+53.8%
EBITDA	$3.02B+29.9%	$2.33B+46.0%	$1.59B+85.4%	$859M+14.7%
EBITDA	$3.02B+29.9%	$2.33B+46.0%	$1.59B+85.4%	$859M+14.7%
EBITDA margin	22.8%+1.6pp	21.2%+3.4pp	17.8%+5.9pp	11.9%-0.8pp
EBIT	$2.28B+29.6%	$1.76B+70.8%	$1.03B+142%	$426M+53.8%

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Questions, answered.

What is ServiceNow's revenue?: ServiceNow (NOW) generated $14.0B in revenue over the trailing twelve months, up 21.7% year over year.
Is ServiceNow profitable?: ServiceNow reported $1.8B in net income over the trailing twelve months, a 12.6% net margin.
What are ServiceNow's profit margins?: Gross margin is 76.6% and operating margin is 13.4%, with a 12.6% net margin.
What is ServiceNow's earnings per share?: ServiceNow's diluted EPS over the trailing twelve months is $5.13.
Where does ServiceNow's income statement data come from?: Every line is extracted from ServiceNow's SEC filings (10-K and 10-Q) and tagged in XBRL. Switch between quarterly, annual, and trailing-twelve-month views, or open any line for its full history and peer comparisons.