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Upstart Holdings, Inc. UPST Customer operations
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Where this comes from
Reported directly by Upstart Holdings, Inc. in its filing.
Tagged under the XBRL concept upst:CustomerOperationsExpense.
The source filing: Upstart Holdings, Inc.’s 8-K, filed August 4, 2026. Open the filing →
- Filed
- Aug 4, 2026, 4:05 PM EDT
- Accession
- 0001647639-26-000062
FAQ
- What is Upstart Holdings, Inc.'s customer operations?
- Upstart Holdings, Inc. (UPST) reported customer operations of $61.32M in Q2 2026.
- How has Upstart Holdings, Inc.'s customer operations changed year-over-year?
- Upstart Holdings, Inc.'s customer operations increased by 32.6% year-over-year, from $46.25M to $61.32M.
- What is the long-term trend for Upstart Holdings, Inc.'s customer operations?
- Over 4 years (2021 to 2025), Upstart Holdings, Inc.'s customer operations has grown at a 12.5% compound annual growth rate (CAGR), from $117.58M to $188.38M.
- What does customer operations mean?
- This represents the costs associated with supporting, servicing, and managing the customer lifecycle, including loan processing and account maintenance. It reflects the operational efficiency of the company's service delivery model and the scalability of its support infrastructure. Monitoring this expense helps determine how effectively the company manages its cost-to-serve as transaction volumes grow.
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