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Navient NAVI Business Segments

FY'25FY'24FY'23FY'22
Other Revenue Loss by Business
All Other Segments$48M+92.0%$25M+400%$5M
Business Processing$0$0$0
Consumer Lending$1M0.0%$1M-50.0%$2M
Federal Education Loans-$1M$14M
Net Income Loss by Business
All Other Segments-$172M+33.6%-$259M+22.0%-$332M-14.5%-$290M+41.2%
Business Processing$2M$28M-30.0%$40M-59.6%
Consumer Lending$20M-89.8%$196M-31.7%$287M-4.3%$300M-38.9%
Federal Education Loans$115M+9.5%$105M-67.2%$320M-21.6%$408M-10.3%
Asset Recovery And Business Processing Revenue by Business
All Other Segments$0$0$0$0
Business Processing$23M-91.5%$271M-15.6%$321M-2.7%$330M-32.4%
Consumer Lending$0$0$0$0
Federal Education Loans$0$0$0-100%$7M-86.3%
Servicing Revenue by Business
All Other Segments$0$0$0$0
Business Processing$0$0$0$0
Consumer Lending$12M+20.0%$10M-16.7%$12M0.0%$12M
Federal Education Loans$50M+13.6%$44M-15.4%$52M-18.8%$64M-60.5%
Noninterest Income by Business
All Other Segments$48M+92.0%$25M+933%-$3M$0+100%
Business Processing$23M-95.0%$462M+43.9%$321M-2.7%$330M-32.4%
Consumer Lending$12M+20.0%$10M-33.3%$15M+15.4%$13M-86.6%
Federal Education Loans$38M-24.0%$50M-24.2%$66M-35.9%$103M-56.7%
Noninterest Expense by Business
All Other Segments$202M-26.3%$274M-13.6%$317M+14.0%$278M-42.9%
Business Processing$20M-91.2%$228M-20.0%$285M+1.4%$281M-21.9%
Consumer Lending$148M+3.5%$143M-4.7%$150M+1.4%$148M-9.2%
Federal Education Loans$68M-8.1%$74M+2.8%$72M-31.4%$105M-53.1%
Interest Income Expense Net by Business
All Other Segments-$73M+17.0%-$88M+22.8%-$114M-29.5%-$88M-27.5%
Business Processing$0$0$0$0
Consumer Lending$411M-17.6%$499M-14.0%$580M-2.5%$595M-7.3%
Federal Education Loans$213M+31.5%$162M-66.3%$481M-7.3%$519M-9.9%
Total Assets by Business
All Other Segments$4.8B-21.3%$6.1B+1.7%$6B-14.3%$7B-5.4%
Business Processing$0-100%$921M-40.1%$1.54B-3.9%$1.6B-5.3%
Consumer Lending$66.48B-3.3%$68.75B-7.9%$74.65B-9.5%$82.52B-4.7%
Federal Education Loans$127.91B-11.9%$145.15B-17.1%$175.03B-15.7%$207.6B-11.8%
Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest by Business
All Other Segments-22,700,000,000%+11,000,000,000pp-33,700,000,000%+9,700,000,000pp-43,400,000,000%-6,800,000,000pp-36,600,000,000%+25,900,000,000pp
Business Processing300,000,000%3,600,000,000%-1,300,000,000pp4,900,000,000%-7,900,000,000pp
Consumer Lending2,700,000,000%-22,700,000,000pp25,400,000,000%-12,300,000,000pp37,700,000,000%-400,000,000pp38,100,000,000%-25,600,000,000pp
Federal Education Loans15,200,000,000%+1,500,000,000pp13,700,000,000%-28,200,000,000pp41,900,000,000%-9,800,000,000pp51,700,000,000%-7,300,000,000pp
Other Expenses by Business
All Other Segments$18M-61.7%$47M-45.3%$86M+514%$14M
Business Processing$19M-90.9%$209M-19.6%$260M+1.6%$256M
Consumer Lending$59M+7.3%$55M-14.1%$64M+10.3%$58M
Federal Education Loans$2M-60.0%$5M0.0%$5M-76.2%$21M
Operating Expenses by Business
All Other Segments$184M-21.7%$235M-19.5%$292M+20.2%$243M-47.3%
Business Processing$20M-91.2%$228M-20.0%$285M+1.4%$281M-21.9%
Consumer Lending$148M+3.5%$143M-4.7%$150M+1.4%$148M-9.2%
Federal Education Loans$68M-8.1%$74M+2.8%$72M-31.4%$105M-53.1%
Interest Income Operating by Business
All Other Segments$0$0$0$0
Business Processing$0$0$0$0
Consumer Lending$1.12B-11.0%$1.26B-8.0%$1.37B+14.6%$1.2B+1.2%
Federal Education Loans$1.9B-20.5%$2.4B-17.4%$2.9B+48.4%$1.96B+39.0%
Income Tax Expense Benefit by Business
All Other Segments-$55M+29.5%-$78M+23.5%-$102M-34.2%-$76M+42.4%
Business Processing$1M$8M-20.0%$10M-65.5%
Consumer Lending$7M-87.9%$58M-35.6%$90M+11.1%$81M-44.5%
Federal Education Loans$37M+15.6%$32M-67.7%$99M-9.2%$109M-19.3%
Unallocated Shared Services Expenses by Business
All Other Segments$184M-21.7%$235M-19.5%$292M+20.2%$243M-47.3%
Business Processing$0$0$0$0
Consumer Lending$0$0$0$0
Federal Education Loans$0$0$0$0
Interest And Dividend Income Operating by Business
All Other Segments$23M-42.5%$40M-18.4%$49M+145%$20M
Business Processing$0$0$0$0
Consumer Lending$1.14B-11.1%$1.29B-8.0%$1.4B+15.9%$1.21B+1.9%
Federal Education Loans$1.94B-21.8%$2.49B-16.6%$2.98B+49.9%$1.99B+41.3%
Corporate Expenses by Business
All Other Segments$84M-14.3%$98M-21.6%$125M-12.6%$143M
Business Processing$0-100%$4M-42.9%$7M0.0%$7M
Consumer Lending$1M-66.7%$3M0.0%$3M+200%$1M
Federal Education Loans$2M-50.0%$4M-42.9%$7M-36.4%$11M
Notes Receivable Net by Business
Consumer Lending$62.13B-3.8%$64.57B-8.1%$70.24B-9.5%$77.63B-2.5%
Federal Education Loans$116.96B-10.9%$131.19B-18.3%$160.51B-15.8%$190.64B-13.1%
Direct Operating Costs by Business
All Other Segments$0$0$0$0
Business Processing$20M-91.2%$228M-20.0%$285M+1.4%$281M-21.9%
Consumer Lending$148M+3.5%$143M-4.7%$150M+1.4%$148M-9.2%
Federal Education Loans$68M-8.1%$74M+2.8%$72M-31.4%$105M-53.1%
Interest Expense Operating by Business
All Other Segments$96M-25.0%$128M$107M
Business Processing$0$0$0
Consumer Lending$731M-7.0%$786M$611M
Federal Education Loans$1.73B-25.5%$2.32B$1.47B
Expense Related To Distribution Or Servicing And Underwriting Fees by Business
All Other Segments$5M-16.7%$6M$0$0
Business Processing$0$0$0$0
Consumer Lending$54M0.0%$54M-1.8%$55M-9.8%$61M
Federal Education Loans$65M+14.0%$57M+29.5%$44M-13.7%$51M
Interest Income Expense After Provision For Loan Loss by Business
All Other Segments-$73M+17.0%-$88M+22.8%-$114M-29.5%-$88M-27.5%
Business Processing$0$0$0$0
Consumer Lending$163M-57.9%$387M-24.4%$512M-0.8%$516M-26.6%
Federal Education Loans$182M+13.0%$161M-62.1%$425M-18.1%$519M-9.9%
Cash And Investments Interest Income Loss by Business
All Other Segments$23M-42.5%$40M-18.4%$49M+145%$20M
Business Processing$0$0$0$0
Consumer Lending$20M-20.0%$25M-7.4%$27M+170%$10M
Federal Education Loans$39M-56.2%$89M+15.6%$77M+141%$32M
Information Technology And Data Processing by Business
All Other Segments$77M-8.3%$84M+3.7%$81M-4.7%$85M
Business Processing$1M-93.3%$15M-16.7%$18M+5.9%$17M
Consumer Lending$34M+9.7%$31M+6.9%$29M+3.6%$28M
Federal Education Loans$0-100%$8M-50.0%$16M-30.4%$23M
Restructuring Charges by Business
All Other Segments$18M-53.8%$39M+56.0%$25M-28.6%$35M+34.6%
Business Processing$0$0$0$0
Consumer Lending$0$0$0$0
Federal Education Loans$0$0$0$0
Goodwill And Acquired Intangible Assets Impairment And Amortization Expense by Business
All Other Segments$0$0$0$0
Business Processing$0$0$0$0
Consumer Lending$0$0$0$0
Federal Education Loans$0$0$0$0
Provision For Loan Losses Expensed by Business
All Other Segments$0$0$0$0
Business Processing$0$0$0$0
Consumer Lending$248M+121%$112M$79M
Federal Education Loans$15M+1,400%$1M-98.2%$56M$0
Interest Receivable And Other Assets by Business
Consumer Lending$2.22B-0.5%$2.23B-0.3%$2.23B-3.2%$2.31B-31.7%
Federal Education Loans$7.13B-5.8%$7.57B-11.2%$8.52B+2.6%$8.31B-3.2%
Cash And Investments Including Restricted Cash And Investments by Business
Consumer Lending$2.13B+9.0%$1.96B-10.0%$2.18B-15.9%$2.59B-27.5%
Federal Education Loans$3.82B-40.2%$6.38B+6.3%$6B-30.5%$8.64B+19.1%

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Questions, answered.

How does Navient break its business down?
Navient (NAVI) reports other revenue loss by business across 4 parts — All Other Segments, Business Processing, Consumer Lending and Federal Education Loans. Each is extracted from the segment footnotes and tracked over time.
Where does Navient's segment data come from?
Segment breakdowns are pulled from the segment footnotes in Navient's SEC filings (the XBRL dimensional tags), so every line ties back to a reported figure. Switch between quarterly, annual, and TTM, or open any segment for its full history.